Direct Tech LLC
Direct Tech LLC

Direct Tech LLC

Top Pro

$95/service call

(waived if hired)


Zip code
Property type
Wiring type
Scheduling

Online now

Introduction: For over 20 years Direct Tech has provided our commercial and residential customers with second to none professionalism and stellar service. We are the technology partner who holds accountability above all else. Big or small... we get the job done right. Ask about our "Live Eyes Support" membership! Why!?! Because everybody needs a tech guy!
Overview

Current Top Pro

Hired 17 times

Serves Stafford, VA

Background checked

5 employees

21 years in business

Payment methods

Cash, Credit card

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

14 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

20 reviews

5
100%
4
0%
3
0%
2
0%
1
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Read reviews that mention:


Kelsey H.

Wiring Installation

I was very impressed by Ken’s responsiveness and knowledge, jumping on a zoom call to diagnose an issue just a few minutes after I submitted the request. He was out the next morning to do the work, which involved wiring + cable/internet expertise + drilling through the exterior and installing a new box for a coax outlet. Would absolutely recommend!
Direct Tech LLC's reply
Thank you Kelsey... anytime!
Jul 19, 2021
·
Verified
Chris W.

Wiring Installation

I want to start off by saying Ken was great to work with and I'd definitely use his services again. I recently purchased an older house and was interested in having it properly wired for cable & internet so I reached out to several companies on Thumbtack for quotes and Ken with Direct Tech LLC was by far the best option I had engaged with. His communication was always clear and prompt and he even took that extra step to ensure I was always in the loop with what was going on so there were no surprises. With an older house there will always be challenges that pop up which you need to work around and my house was no exception but he was able to work through them all without issue and still finish within his original quoted time frame. He certainly has my recommendation.
Direct Tech LLC's reply
WOW! Thanks Chris... I appreciate the kind words and recommendation!
Jun 30, 2021
·
Verified
Kristen V.

TV Mounting

Ken did an outstanding job hiding the wires on our living room tv. He is very knowledgeable about his craft and I appreciate him explaining the process to us and making sure we had all the tools we needed to get the job done. Will be using his services again and highly recommend!
Direct Tech LLC's reply
Thanks so much for the kind words Kristen!
Jun 26, 2021
·
Verified
Laura L.

Wiring Installation

Ken was a delight to work with from the very beginning. He responded to my inquiry in less than an hour and he was intrigued by a complex job. He is extremely knowledgable, highly qualified, and a most pleasant person to work with. He conceived a most creative solution to my internet issues, and my connection has been rockin' ever since. I wish I had a picture to share, but I can tell you I went from a download speed of 2.1 to more than 900!!!
Direct Tech LLC's reply
Wow! I really have the best customers in the world! Thank you so much Laura... looking forward to your future projects!
Jul 28, 2021
·
Verified
Aisha C.

Wiring Installation

I had been given some information from Xfinity that we had ‘noise’ on our cable line that was causing a slowdown on our internet service. I called Ken from Direct Tech and he asked if he could come out and take a look (free quote) Ken was curious, engaging and flexible. He arrived on time and quickly diagnosed the problem. We needed a dedicated line for the gateway and Xfinity didn’t bother to do that. Ken was only there to diagnose and give me a quote but he was able to confirm his had the necessary tools and equipment and got immediate to work. He was finished within the hour. He spent a few minutes telling me about his other services and then was on his way. Ken is a knowledgeable and pleasant professional. I would highly recommend his service and in fact I did so to my parents!!!
Direct Tech LLC's reply
I'm just glad we were able to get your internet up to par. Looking forward to helping out your parents too!
Jun 23, 2021
·
Verified
Credentials
Background Check

Kenneth Johnson

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Fair pricing for above and beyond service is our goal.

  • What is your typical process for working with a new customer?

    Video call or face to face to discover needs, make introductions, and to ensure the client has all questions answered.

  • What education and/or training do you have that relates to your work?

    23 years of real world on the job training for everything from alarms, to POS, security cameras, home theater, tv / digital display mounting etc.

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