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Introduction: My work stands out because I'm proud of it. I will not leave a customer in question. I always test my work before leaving it. Nothing is worse than paying for something that is still broken. Quality is important to me. Quality and experience is what the customer needs. Too many times customers have told me about people they have hired that did not do the job right. This is wrong and its not professional. Technicians need to Know the machines they are working on. Technology is the key in this business . I like being the one who helps . People can become really upset when a machine starts jamming on them , They may be trying to meet a deadline and need someone fast. That's where I come in. I know how to fix broken copiers and printers. They can rest assured that if it can be fixed , I will fix it . It's my job ! I enjoy seeing the relief on the faces when a job is complete. I take my job personal and try to do my best at it . I also try to keep up to par with the latest technology. Technology is the key in this buisness !

Overview

Current Top Pro

Hired 221 times

4 similar jobs done near you

Background checked

1 employee

28 years in business

Payment methods

Cash, Check, Credit card, Square cash app

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

All year

Jan - Jun

Jul - Dec

All year

Jan - Jun

Current Top Pro

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

6 photos

Printer and Copier Repair - Leesburg 2021
Printer and Copier Repair

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

149 reviews

5

92%

4

7%

3

0%

2

0%

1

1%

Read reviews that mention:

Dawn B.

Dec 22, 2021

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Hired on Thumbtack

Phil diagnosed, cleaned and repaired what could be repaired on our old Brother MFC 8910 DW — which got our machine functional again. He presented us with a number of options regarding the cost of parts replacements vs. buying a new machine (which we plan to do), and called around to find cheap parts. He was very personable and thorough, and we were very happy with his work.

Details: Desktop printer • Toshiba

Printer and Copier Repair

Toni M.

Apr 1, 2022

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Hired on Thumbtack

Phillip was great. He responded quickly and came by to diagnose the problem within 24 hours. I popped in new ink cartridges and my problem was solved. I felt the price was reasonable all things considered. Would definitely hire him again.

Details: Desktop printer • Canon

Printer and Copier Repair

Kathleen P.

Jun 10, 2021

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Hired on Thumbtack

Technician, Phillip, resolved my problem connecting printer and laptop and fully explained how to resolve this problem if it should happen again. Very much appreciated his professionalism, patience, and ability to communicate technical information very simply. Highly recommend and would use this service again.

Details: Desktop printer • Canon

Printer and Copier Repair

Rod R.

May 7, 2021

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Hired on Thumbtack

Could have selected all 5 of the topics above. Philip was awesome - responded quickly to my inquiry; set my expectations upfront and quoted lower price if an unfavorable outcome; showed up right on time; and, best of all, he solved my printer issue which was electrical in nature (getting printer cartridge connection chips to align with internal connections within the printer)!

Details: Desktop printer • HP

Printer and Copier Repair

Michael G.

Jan 13, 2022

·

Hired on Thumbtack

Did a great job stuck with it until all 3 printers were fixed

Details: Desktop printer • HP

Printer and Copier Repair

Credentials

Background Check

Philip Willis

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We accept most payment methods
What is your typical process for working with a new customer?
First off , I ask the customer what kind of machine they need fixed. If I am qualified. I arrange a service call.
What education and/or training do you have that relates to your work?
A degree in computer technology and networking. I have been repairing copiers and printers since 1984.