Printer Resolutions
Printer Resolutions

Printer Resolutions

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Product type

Responds within a day

Introduction
I was a senior printer technician for a company called Mid Atlantic Telesis during the 1980s they were a large company that repaired HP and Canon printers as well as multifunctional machines. They also were a cartridge recycling company. I learned a lot from this company (all my basic skills). Then I worked for a Xerox repair company called Leesburg Office supply. My work stands out because I'm proud of it. I will not leave a customer in question. There are a lot of certified techs that lack the talent and true ability to repair the machines correctly. It takes skill and experience, and I have both. I always test my work before leaving it. Nothing is worse than paying for something that is still broken. Quality is important to me. Quality and experience is what the customer needs. Too many times customers have told me about people they have hired that did not do the job right. This is wrong and its not professional. Technicians need to Know the machines they are working on. Technology is the key in this business . I like being the one who helps . People can become really upset when a machine starts jamming on them , They may be trying to meet a deadline and need someone fast. That's where I come in. I know how to fix broken copiers and printers. They can rest assured that if it can be fixed , I will fix it . It's my job ! I enjoy seeing the relief on the faces when a job is complete. I take my job personal and try to do my best at it . I also try to keep up to par with the latest technology. Technology is the key in this buisness !
Overview

Hired 275 times

4 similar jobs done near you

Background checked

1 employee

29 years in business

Business hours

Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2023

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2022

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2021

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2020

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2019

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2018

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2017

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2016

Featured Projects

6 photos

  • Printer and Copier Repair - Leesburg 2021

    Printer and Copier Repair

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

179 reviews

5
93%
4
6%
3
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Read reviews that mention:


pro avatar
Wenjie G.
2 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

He helped me with my problem for almost 2.5 hours without any charges and he tried to let me know what was wrong with my printer instead of keeping it secret. I really appreciate his professional and helpful attitude!

Details: Desktop printer • Canon

Printer Resolutions's reply
Thanks for your patience and kind reveiw
Printer and Copier Repair
pro avatar
Katina D.
1 month ago
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Hired on Thumbtack

Hired on Thumbtack

Mr. Wilson did an excellent job of troubleshooting and helping me resolve my printer issue. I have been unable to print for a week now, even after having it diagnosed/troubleshot by another IT professional, Mr. Wilson stayed with me until a resolution was reached and even went the extra mile. Great service!

Details: Desktop printer • HP

Printer and Copier Repair
pro avatar
Corlis F.
Jul 13, 2024
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Hired on Thumbtack

Hired on Thumbtack

Phillip called me almost immediately after I put my request in and my printer, as well as another printer in my office was fixed that afternoon. I would definitely recommend his company!

Details: Desktop printer • HP

Printer and Copier Repair
pro avatar
Christopher N.
Apr 11, 2024
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Hired on Thumbtack

Hired on Thumbtack

Got a near immediate reponse to my inquiry and was able to set up a repair apppointment for my laser printer. It now prints properly again. Highly recommended!

Details: Desktop printer • HP

Printer and Copier Repair
pro avatar
Robert C.
Aug 9, 2024
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Hired on Thumbtack

Hired on Thumbtack

Showed up right on time and was able to quickly diagnose the problem and guide to be the best source to obtain needed parts

Details: Desktop printer • HP

Printer and Copier Repair
Credentials
Background Check

Philip Willis

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