Printer Resolutions

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Introduction: My work stands out because I'm proud of it. I will not leave a customer in question. I always test my work before leaving it. Nothing is worse than paying for something that is still broken. Quality is important to me. Quality and experience is what the customer needs. Too many times customers have told me about people they have hired that did not do the job right. This is wrong and its not professional. Technicians need to Know the machines they are working on. Technology is the key in this buisness. I like being the one who helps . People can become really upset when a machine starts jamming on them , They may be trying to meet a deadline and need someone fast. That's where I come in. I know how to fix broken copiers and printers. They can rest assured that if it can be fixed , I will fix it . It's my job ! I enjoy seeing the releif on the faces when a job is complete. I take my job personal and try to do my best at it . I also try to keep up to par with the latest technology. Technology is the key in this buisness !

Overview

Current Top Pro

Hired 192 times

3 similar jobs done near you

Background checked

1 employee

27 years in business

Payment methods

Cash, Credit card, Square cash app

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

All year

Jan - Jun

Jul - Dec

All year

Current Top Pro

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

7 photos

Printer and Copier Repair - Leesburg 2021
Printer and Copier Repair

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

130 reviews

93%

Read reviews that mention:

Kathleen P.

Printer and Copier Repair

Technician, Phillip, resolved my problem connecting printer and laptop and fully explained how to resolve this problem if it should happen again. Very much appreciated his professionalism, patience, and ability to communicate technical information very simply. Highly recommend and would use this service again.

Jun 10, 2021

Verified

Rod R.

Printer and Copier Repair

Could have selected all 5 of the topics above. Philip was awesome - responded quickly to my inquiry; set my expectations upfront and quoted lower price if an unfavorable outcome; showed up right on time; and, best of all, he solved my printer issue which was electrical in nature (getting printer cartridge connection chips to align with internal connections within the printer)!

May 7, 2021

Verified

Cathy H.

Printer and Copier Repair

I'm so happy that I found this company, Phil went out of his way to make sure my copier was operating perfectly. He also replaced a roller that was located on the bottom of the copier and was not an easy task. I would never have been able to do that myself. Do not hesitate to hire this company you will be very pleased and rest assure that you have an expert working on your equipment.

Feb 4, 2021

Verified

Charlotte E.

Printer and Copier Repair

We were very pleased. They went out of their way to do all they could to save our very well-used printer. We will call them again!

Jan 11, 2021

Verified

Charles R.

Printer and Copier Repair

Professional, quality repair at a competitive price. Arrived as scheduled. Final invoice less than the original estimate.

Dec 1, 2020

Verified

Credentials

Background Check

Philip Willis

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We accept most payment methods
What is your typical process for working with a new customer?
First off , I ask the customer what kind of machine they need fixed. If I am qualified. I arrange a service call.
What education and/or training do you have that relates to your work?
A degree in computer technology and networking. I have been repairing copiers and printers since 1984.