- What should the customer know about your pricing (e.g., discounts, fees)?
Our consultants use proprietary software to develop estimates for the solutions we install. All prices are done on a per-unit basis, with transparent pricing. You will know exactly what you are buying and the price of each component of the project.
- What is your typical process for working with a new customer?
An appointment is scheduled through our appointment center. Our consultants provide on the spot pricing for all services and products we offer. In writing.
- What education and/or training do you have that relates to your work?
We are all trained by Basement Systems, the nations largest network of Basement and Crawl Space Waterproofing and Foundation repair contractors.