NetMGM

Top Pro

$95/hour

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Introduction

Full IT services and low voltage cabling covering computers, networks, servers, Wi-Fi, VOIP phones, cybersecurity, Microsoft 365, routers, firewalls, security cameras, access control systems, POS and others. We are the go-to techs for hundreds of satisfied customers.

Overview

Current Top Pro

Hired 19 times

Serves Vienna, VA

Background checked

15 employees

31 years in business

Business hours

Sun11:00 am - 4:00 pmMon7:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Social media

Facebook, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

16 reviews

5

100%

4

0%

3

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Read reviews that mention:

Brian O.

2 weeks ago

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Hired on Thumbtack

Details: Commercial (Office) • Network setup and installation • Router • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Network Support Services

Janice H.

4 weeks ago

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Hired on Thumbtack

Had an issue with synology and my wide format printer. Was super knowledgeable, helpful and fixed everything super quickly. A pleasure to work with and will be using them for future work.

Details: Commercial (Office) • Technology support • Computer • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Network Support Services

Lorraine B.

Mar 19, 2025

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Hired on Thumbtack

Excellent, responded immediately, showed up within hours, creative in correcting the issue, immediately solutions! My new IT company!

Details: Communications (telephone, cable, or internet) • Replace existing wiring • One or more rooms • Commercial

Wiring Installation

Holly L.

Jan 4, 2025

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Hired on Thumbtack

Rafiq was quick to respond and he took care of our issue on a Sunday! His price was very fair. We would use him again, for sure.

Details: Commercial (Office) • Network administration • Computer • Remotely (phone or internet)

Network Support Services

Claire T.

May 6, 2024

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Hired on Thumbtack

Rafiq and the rest of the NetMGM team were fantastic. They were quick to respond and immediately were able to give us an idea of what we needed to fix our issue. They were able to resolve everything quickly and made it such an easy process getting our phones installed.

Details: Commercial (Office) • Network setup and installation • Technology support • Router • My home, venue, etc. • Remotely (phone or internet)

Network Support Services

Credentials

Background Check

Rafiq Masri

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We are very reasonably priced.
What is your typical process for working with a new customer?
Will arrange a call to learn what you need done. If we have enough information, we can give you a quote on the phone. The other option is to work on an hourly basis.
What education and/or training do you have that relates to your work?
Most of our techs have at least an associate college degrees and IT certification.