NetMGM

Top Pro

$110/hour

Estimated price

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About

Full IT services and low voltage cabling covering computers, networks, servers, Wi-Fi, VOIP phones, cybersecurity, Microsoft 365, routers, firewalls, security cameras, access control systems, POS and others. We are the go-to techs for hundreds of satisfied customers.

Overview

Current Top Pro

Hired 28 times

Serves Vienna, VA

Background checked

15 employees

32 years in business

Business hours

SunClosedMon7:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Social media

Facebook, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

Services offered

Service type

Usage type

Commercial (Office)

Device type

Computer

Telephone system

Router

Projects and media

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

21 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

Anjeanette O.

3 weeks ago

•

Hired on Thumbtack

I had a fantastic experience with NetMGM. I worked with Matt and Rafiq on some issues with my printer that have been ongoing and super frustrating. They even were able to improve my computer's speed which I didn't even realize was so bogged down and slow. They fixed the settings so that a lot of what was accumulating in my C drive goes to my larger D drive. I learned so much! I will be calling them from now on. It was worth every penny for my sanity here at the office LOL... THANK YOU!!!

Details: Commercial (Office) • Technology support • Computer • At the pro’s location • Remotely (phone or internet)

Network Support Services

Brian O.

Apr 17, 2025

•

Hired on Thumbtack

Details: Commercial (Office) • Network setup and installation • Router • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Network Support Services

Scott M.

1 month ago

•

Hired on Thumbtack

NetMGM solved a software setup problem for church. They saved the day! Great job!!

Details: Commercial (Office) • Technology support • Computer • My home, venue, etc.

Network Support Services

Lorraine B.

Mar 19, 2025

•

Hired on Thumbtack

Excellent, responded immediately, showed up within hours, creative in correcting the issue, immediately solutions! My new IT company!

Details: Communications (telephone, cable, or internet) • Replace existing wiring • One or more rooms • Commercial

Wiring Installation

Janice H.

Apr 1, 2025

•

Hired on Thumbtack

Had an issue with synology and my wide format printer. Was super knowledgeable, helpful and fixed everything super quickly. A pleasure to work with and will be using them for future work.

Details: Commercial (Office) • Technology support • Computer • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Network Support Services

Credentials

Background Check

Rafiq Masri

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We are very reasonably priced.
What is your typical process for working with a new customer?
Will arrange a call to learn what you need done. If we have enough information, we can give you a quote on the phone. The other option is to work on an hourly basis.
What education and/or training do you have that relates to your work?
Most of our techs have at least an associate college degrees and IT certification.