If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Full IT services and low voltage cabling covering computers, networks, servers, Wi-Fi, VOIP phones, cybersecurity, Microsoft 365, routers, firewalls, security cameras, access control systems, POS and others. We are the go-to techs for hundreds of satisfied customers.
Overview
Current Top Pro
Hired 28 times
Serves Vienna, VA
Background checked
15 employees
32 years in business
Business hours
SunClosedMon7:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
Services offered
Wiring type
Communications
Type of work
Install new wiring
Replace existing wiring
Property type
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Exceptional 5.0
21 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Anjeanette O.
Jul 14, 2026
•
Hired on Thumbtack
I had a fantastic experience with NetMGM. I worked with Matt and Rafiq on some issues with my printer that have been ongoing and super frustrating. They even were able to improve my computer's speed which I didn't even realize was so bogged down and slow. They fixed the settings so that a lot of what was accumulating in my C drive goes to my larger D drive. I learned so much! I will be calling them from now on. It was worth every penny for my sanity here at the office LOL... THANK YOU!!!
Details: Commercial (Office) • Technology support • Computer • At the pro’s location • Remotely (phone or internet)
Network Support Services
Brian O.
Apr 17, 2025
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Hired on Thumbtack
Rafiq very calmly and capably helped me out with a network issue at my coffee shop. I went from stressed-out to warmly satisfied by the end of the call. Although there are still upgrades necessary for my network, I am glad I found someone I can trust. I would recommend this company absolutely.
Details: Commercial (Office) • Network setup and installation • Router • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Network Support Services
Scott M.
Jul 1, 2026
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Hired on Thumbtack
NetMGM solved a software setup problem for church. They saved the day! Great job!!
Details: Commercial (Office) • Technology support • Computer • My home, venue, etc.
Network Support Services
Lorraine B.
Mar 19, 2025
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Hired on Thumbtack
Excellent, responded immediately, showed up within hours, creative in correcting the issue, immediately solutions! My new IT company!
Details: Communications (telephone, cable, or internet) • Replace existing wiring • One or more rooms • Commercial
Wiring Installation
Claire T.
May 6, 2024
•
Hired on Thumbtack
Rafiq and the rest of the NetMGM team were fantastic. They were quick to respond and immediately were able to give us an idea of what we needed to fix our issue. They were able to resolve everything quickly and made it such an easy process getting our phones installed.
Details: Commercial (Office) • Network setup and installation • Technology support • Router • My home, venue, etc. • Remotely (phone or internet)
Network Support Services
Credentials
Background Check
Rafiq Masri
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We are very reasonably priced.
What is your typical process for working with a new customer?
Will arrange a call to learn what you need done. If we have enough information, we can give you a quote on the phone. The other option is to work on an hourly basis.
What education and/or training do you have that relates to your work?
Most of our techs have at least an associate college degrees and IT certification.