FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is transparent with no hidden fees. Rates are based on the size of the home, type of clean, and any extra services requested. I offer biweekly recurring discounts and provide exact quotes before any work begins. I never charge surprise fees — what I quote is what you pay.
- What is your typical process for working with a new customer?
I start with a brief consultation to understand the customer’s needs, the size of the space, and any specific areas of concern. From there I provide a transparent quote with no hidden fees. On the day of service I arrive on time, conduct a walkthrough, complete the clean to the highest standard, and do a final check before leaving. I follow up to make sure the customer is completely satisfied.
- What education and/or training do you have that relates to your work?
I have over 7 years of hands-on experience in residential and commercial cleaning. I hold a SWaM certification through the Virginia Department of Small Business and Supplier Diversity, which requires verification of my business credentials, insurance, and professional standards. I stay current on best practices for cleaning products, surface care, and safety protocols.