FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Introduction to Our Gutter Services "Hello, my name is Peter with ICS LEB LLC. We are dedicated gutter professionals committed to protecting your home's foundation and landscaping through meticulous maintenance and expert installation. We understand that properly functioning gutters are crucial for effective water management, which is why we offer a comprehensive range of services tailored to meet the specific needs of your property." Quoting and Assessment Description "To provide you with an accurate and fair quote, we follow a detailed, transparent assessment process. Our goal is to ensure you understand exactly what work is needed and why. Our Quoting Process Includes: Detailed Inspection: We thoroughly inspect your entire gutter system, including the gutters, downspouts, fascia, and roofline, looking for clogs, leaks, rust, misalignments, and potential damage. Scope of Work Definition: Based on the inspection, we clearly define the necessary work, whether it involves routine cleaning, minor repairs, or a complete replacement. Transparent Pricing: The quote will be broken down clearly, outlining all labor costs, materials, and any necessary disposal fees. We ensure there are no hidden costs—the price we quote is the price you pay. On-Site Consultation: We will review the quote with you, answer any questions you may have, and discuss the best long-term solution to protect your home from water damage." Work Description for Gutter Cleaning and Maintenance "When you choose ICS LEB LLC for your gutter work, you can expect a professional, safe, and thorough service. Our Gutter Work Includes: Complete Debris Removal: We manually remove all leaves, dirt, shingle grit, and clogs from the gutters and downspouts. We ensure all water flow is completely unobstructed. System Flush and Flow Testing: After cleaning, we use water to flush the entire system, verifying that the downspouts are draining correctly and that water is moving away from your home's foundation. Minor Adjustments and Tightening: We check the stability of your gutters and secure any loose hangers or brackets to ensure they are properly pitched for optimal drainage. Leak Check: We inspect and seal any minor leaks found at seams or end caps during the cleaning process. Site Cleanup: We take pride in leaving your property cleaner than we found it. All removed debris will be collected, bagged, and responsibly disposed of."