FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge $110 for the first room and $60 for each additional room. Rooms larger than 200 square feet are counted as two rooms. Informing customers that I do not move furniture, fixtures, appliances etc. I will clean around these items.
- What is your typical process for working with a new customer?
Determining if the customer has pets or younger kids at the residence due to the entrance(s) being open for the duration of the cleaning. Discussing the appropriate location to park my van. Am I allowed to take before and after pictures/videos? Asking that the rooms to be cleaned are vacuumed before the service?
- What education and/or training do you have that relates to your work?
I'm a certified and licensed carpet cleaning technician through the Institute of Inspection Cleaning and Restoration.