What education and/or training do you have that relates to your work?
Yes My franchise provides Training. However I also stayed IICRC certified. I like to take courses on almost all textiles. It is just fun to learn and pass that info to my customers even if it is a service I do not provide.
I stay in contact with many of the countries top Textile Technicians. I hope I am considered one of them one day. I think Education, and curiosity helps separate me from the others. I met people who have been in the busines for 30 years with less knowledge, and I meet some people with 2 years who are very wise.
Do you have a standard pricing system for your service? If so, please share the details here.
Basically we measure to give you a fair price. On THumtack I try to send out a simple price. There are a lot of companies that will advertise they clean your house, or sofa for $100 then they mark you up on everything when they get there.
It is really hard to say this is my price. I mean if you have a Nylon carpet, or a Wool carpet you should expect a different approach, and cost. IF you have a $500 sofa or a $5,000 sofa you would expect a different approach and price.
Leather comes in all kinds of levels, if it needs to be cleaned, or restored, or repaired it can all change the price.
If you need your wood furniture repaired or restored. How many different colors, is it antiqued, or distressed. Etc.. you get the point.
In General we try to make from $100 to $150 an hour depending on the service we are providing. Cleaning, repair, restoration etc.. Email me a photo, and measurements when possible and I can give an exact, or close to exact price.
How did you get started doing this type of work?
I really like the cosmetic side of furniture repair. I like to work with leather, recolor it, repair, restore, clean it. it makes every job like Art class. I started off with leather and it grew into cleaning, and furniture restoration.
I really like wood work for the same reason.
I really like Cleaning. I never knew there was so much to cleaning things, and it is fun to inform people about proper cleaning. I don't mean that I love to scrub a floor, but I do like to see the chemicals work, and to see the ending result.
What types of customers have you worked with?
A lot of pet stains, a Lot of maintenance cleaning, a lot of furniture restoration of family furniture pieces.
Describe a recent project you are fond of. How long did it take?
Most recently I worked with a completely dried, and cracked up Wax Pull up leather, and restored it back to like new.
What advice would you give a customer looking to hire a provider in your area of work?
Cleaning your home is a very personal thing. Do you want to hire a company with rotating employees, or have that personal 1 on 1 relationship. A good cleaning Technician is like getting a good handy man. Companies with employees, and multiple trucks. ( Look at their help wanted adds) plan to work 6 to 6, make 60k a year, no experience. Most owner operators want to come back, we are not looking for one time business, most are not going to hustle you for a hire commission. When you hire a handy man, don't they look out for you? Suggest the less expensive route. Or a good mechanic who says, "yes it is broken, but you can get away with it for a while." While the other company you go for an oil change and they give you a list of 20 things they are all of sudden urgent.
What questions should customers think through before talking to professionals about their project?
I answer this with shyness. As someone who gives to the community I do not do it for Credit. I just do it. At the same time it is nice to know what others do. Maybe it will inspire others to do something similar.
I like to Teach leather Crafts to kids at my local school and Church.
My Wife and I sponsor a Drug and alcohol rehab Center. Nether of us have a background with drugs or alcohol, we just like to see Adults try to turn themselves around.
My Wife is from Russian and every year we take a Team of Missionaries to a Village in Russia and provide Children's Camp. " VBS" for kids in the village.