FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes We give flat rate quotes upfront(parts +labor)and if customers agree then I begin to work on the units ,that way our customers don't have to worry about hourly rate or charging too much money.
- What is your typical process for working with a new customer?
My process is very simple in a way that I listen to customers for their issues and try to satisfy them and make them comfortable by giving them guarantee of work.if something has to be change then explain them in simple words.also follow up on the work I have done.
- What education and/or training do you have that relates to your work?
I have my cfc universal certificate,I have hvac master license from Virginia,also I am hvac journeyman from Maryland.