Pringle & Sons Moving Co., LLC
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Introduction: We specialize in local and long-distance relocation for residential and commercial customers. We offer packing and unpacking, as well as labor-only services, from storage consolidation to moving items from your basement to your upstairs' bedroom.
No job is too big, and no job is too small. With Pringle & Sons Moving Co., "one call moves it all!"
Overview
Hired 2 times
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Reviews
2.5
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Jessica G.
Apr 17, 2014
One of the worst and most frustrating experiences I have ever had with a company.
When I would call to make arrangements or give more details on our move, I would be asked to follow up with an email. I actually like to have everything in writing. The problem was, I would NEVER get a response. I would then have to spend more time following up with phone calls I didn't have time for. Half of my questions were still never answered.
My husband called the day before our move, because we hadn't heard from Pringle and Sons, to make sure we were scheduled for the correct time. We weren't. On the day of the move, the movers arrived 2 1/2 hours late. They even told us they hadn't had a job before ours.
I was told all about the special way furniture is wrapped and was shown pictures of wrapped, padded and protected furniture. Nothing was protected. I would have supplied materials if I hadn't been told it was part of the deal. Instead, my couch cushions and pillows were drug on the ground and through filth.
Fabric was ripped off chairs and there are scratches and gouges all over our furniture. A leg was smashed off one of our tables. The movers showed little concern. A mover asked if the leg might have been loose, ignoring the fact it was clearly busted. Things happen during moves, but friends (most of whom have used movers many times) were surprised by the state of our furniture after Pringle and Sons got done with it.
Dollies were piled high and toppled over not once, but twice.
Even after we asked them not to, our heaviest boxes and belongings were piled on our non-weight-bearing pieces of furniture.
One of our movers admitted he didn't look at the job sheet before he came and didn't have the correct materials.
The inventory list I was asked for was never even looked at. That was obvious by the fact that the movers couldn't move our TVs and other belongings since they didn't have any materials.
The move took forever. It probably didn't help that one of the movers was on his phone most of the time he was on our job.
The initial bill rate was more than the quoted rate.
It took more than 3 weeks and several attempts to get a response about our experience. Ryan Pringle said other customers had similar experiences at about the same time. Ryan couldn't even figure out who was on our job, nor did he have a record of what we paid. Much like their communication, their record keeping is nonexistent.
Rhonda R.
May 10, 2014
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Hired on Thumbtack
Hired on Thumbtack
Movers were on time. Very friendly. No problems
Local Moving (under 50 miles)