Bestway plumbing and drain

Top Pro

Licensed

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Drain problem

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About

Bestway Plumbing and Drain is your local, trusted plumbing team. a dedicated office staff, we focus on prompt, professional service for every job. We handle everything from basic repairs to complex sewer and water line work, including water heaters, toilets, faucets, disposals, sump pumps, and emergency plumbing. We use quality materials and current techniques to complete your project safely and efficiently. Please note: we do not give prices over the phone, We operate on a clear flat-rate pricing model, so you know what to expect before work begins. If you’re looking for reliable, straightforward plumbing service, contact Bestway Plumbing and Drain today.

Overview

Current Top Pro

Hired 3483 times

51 similar jobs done near you

Background checked

License verified

6 employees

6 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

Credentials

License verified

Plumber – Master

License state: VA

Background checked

Passed by Shawn Rose on Sep 18, 2026.

Services offered

Drain problem

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

1020 reviews

5

93%

4

2%

3

1%

2

1%

1

3%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

Rohith R.

Aug 12, 2026

•

Hired on Thumbtack

Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Toilet • House

Plumbing Pipe Repair

Kevin T.

Sep 5, 2026

•

Hired on Thumbtack

Will was very professional and knowledgeable. He was able to articulate the issue I was having with my tub diverter spout and fix it quickly. I would definitely go back to Will and Bestway for future plumbing needs.

Shower and Bathtub Repair

Kimberly C.

Jul 10, 2026

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Hired on Thumbtack

I had reached out to Bestway Plumbing & Drain for a second opinion after another company recommended a very expensive repair for what they believed was a leaking tub drain. Michael took the time to thoroughly investigate the issue.
He tested the plumbing, checked for leaks, and even recreated the conditions that caused the water intrusion. He determined that the plumbing itself was not leaking. Instead, the water was getting through areas that needed additional caulking around the bathroom, and he also pointed out that the tub spout needed new caulk and the shower arm just needed to be tightened.
I really appreciated his honesty and professionalism. He explained everything clearly, answered all of my questions, and never pressured me into unnecessary repairs. Would definitely reach out again for future repairs.

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Shower or bathtub • Townhouse

Plumbing Pipe Repair

Kate D.

1 month ago

•

Hired on Thumbtack

Response time was pretty much immediate and was able to fit us in the next day. Arrived on time and were able to fix our leak in about 40 minutes. Great customer service! I will definitely use them again if needed.

Details: No, repair is not urgent • Only one drain has issues • Other issue • Townhouse

Plumbing Drain Repair

Dana P.

Jul 25, 2026

•

Hired on Thumbtack

BestWay Plumbing was responsive, professional, and easy to work with. The technician, Jared arrived on time, clearly explained the source of the leak, showed me the corrosion under the sink, and provided written options before starting the work. He replaced two shutoff valves and installed a new Moen faucet. The work was completed neatly, the sink is functioning well, and the service included a one year labor warranty.

My concern is with the company’s pricing. The total was $655.96 for replacing two shutoff valves and installing the faucet, which felt expensive. After discussing the job with several people familiar with home repairs, I believe the price was on the high side.

I was very pleased with Jared’s professionalism and the quality of the work, but because of the cost in this economy, I would compare estimates before hiring BestWay Plumbing again.

Plumbing Pipe Repair

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
we are a flat rate company. our estimate are free. if the technician needs to perform services to give the estimate, he will provide up front prices before work is done.
What is your typical process for working with a new customer?
Once I'm paired with a new customer, we will set up a convenient time to come out and go over your job and give you options and go over pricing for the job.
What education and/or training do you have that relates to your work?
we take all necessary Plumbing training and do classes throughout the year for all of our technicians and service manager