FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer fair, transparent, and competitive pricing with no hidden fees. Estimates are explained clearly before any work begins. Discounts may be available for maintenance services or multiple repairs.
- What is your typical process for working with a new customer?
I begin by listening carefully to the customer’s concerns and inspecting the HVAC system. After identifying the problem, I explain the issue, provide clear repair options and pricing, complete the work efficiently, test the system, and ensure everything is working properly before leaving.
- What education and/or training do you have that relates to your work?
I have completed professional HVAC training and earned my EPA 608 Universal Certification. I continue to improve my skills through hands-on field experience and ongoing education.