FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At MKM Locksmith, I believe in honest, upfront pricing. I explain the service and estimated cost before starting the work whenever possible. No hidden fees or unnecessary work. special discounts for seniors, military personnel, and first responders.
- What is your typical process for working with a new customer?
I first ask a few questions about the lock or door and, when possible, request a photo. I then explain the service, provide an estimated price, and schedule a convenient time. I complete the job professionally and make sure everything works properly before I leave.
- What education and/or training do you have that relates to your work?
I have completed professional locksmith training covering residential security, lock mechanism rekeying, master keying, and non-destructive entry techniques. Additionally, I stay continuously updated on the latest high-security locking systems, smart lock technologies, and industry best practices to ensure safe, top-quality service.