FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are very competitive with our pricing but really need to have an on-site visit to provide an accurate estimate, as there may be obstacles we need to take into account. This is the best way to ensure we provide an accurate estimate so as not to disappoint our customers. We do offer a variety of discounts for the following: Military, Seniors, Multi-Projects as well as a cash back Referral Program
- What is your typical process for working with a new customer?
1. After being contacted, we then communicate with the customer regarding their services needed and set up a date and time for an appointment to discuss the project at hand. 2. We then meet with the customer, discuss the project, create a vision, solution and plan of action. 3. The detailed estimate is created and sent to the customer within 48 hours. The customer can then ask any questions they may have, add or make changes to the project and approve the project. 4. Once the project has been approved an invoice will be sent and the customer can book the project. 5. We will then arrive on-site and will do a walkthrough with the customer, complete the project as agreed upon, the customer pays the balance and we leave them with a crafted custom project.
- What education and/or training do you have that relates to your work?
Chris Limas, (Owner and Operator) has been in the landscape, hardscape and tile setting trades for over 1 5 years. He has worked for companies in Iowa, Missouri, Texas and the DMV and has gathered the foundation of his skills there. He has learned and advanced his skills the most when he went into business for himself and was able to focus on enhanced innovative custom works, and a dedicated customer service experience he felt was lacking in the commercial industry. He truly enjoys the works he creates for his customers and loves to see the satisfaction and appreciation it brings to them.