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Current Top Pro
Hired 86 times
11 years in business
(Eastern Time Zone)
12:00 a.m. to midnight
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Currently a Top Pro
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We needed a window repair on our bedroom window, there was a long crack from the corner to the middle of the window. We received a quote on a Sunday and the work was complete on a Wednesday. It was a very quick and easy transaction!Feb 28, 2019VerifiedGlass master VA's reply
Thank you Amanda
The staff at Glass master VA were able to repair the broken glass window pane in my apartment in just 30 minutes. They were friendly, professional, and fast. I'd recommend this company to anyone.Jul 15, 2019VerifiedGlass master VA's reply
Aaron it was our pleasure Thank you very much
The reviews for this company are spot on. Top quality, super professional and extremely customer friendly! Norm quickly responded to my bay window repair needs, allowing me to get the place ready for an upcoming rental. He's very punctual and reliable. The glass repair took about an hour which is outstanding and fit within my schedule perfectly. Next window I break, i'll be calling Norm again for sure.Apr 24, 2019VerifiedGlass master VA's reply
Fantastic communication and quick response. Glass Master VA beat out all other possible pros in my request for an estimate and continued to be highly responsive in all follow-up communications. They did outstanding work and was amazed as to how quickly they completed the repairs. I think the measurements they took on the first visit tool longer than the actual repairs! Well done and highly recommended!Sep 26, 2019Verified
Responded immediately to my project. Quick Turn around time to fix broken storm glass windows. New window glass fit perfectly and looked brand new.Oct 26, 2019VerifiedGlass master VA's reply
Thank you Sylvia
- What should the customer know about your pricing (e.g., discounts, fees)?Our prices are very competitive, discount is offered depends on the job ( size, difficulty...etc) there is no fees added to our prices and taxes are included.
- What is your typical process for working with a new customer?Our process is simple, we usually start with a free no obligation estimate, upon approval to the customer we take our measurements and send the order in. The turnaround time for install is usually 2 to 3 days for regular glass and 7 to 10 days for special order (like tempered).
- What education and/or training do you have that relates to your work?I completed a Glass and glazing training and I have 10 years field experience with residential and commercial projects.