1 photo

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  We will travel almost any where because we charge $79.99 an hour from the time we leave the shop until we get back to the shop. If it's a commercial job, we charge $89.99 an hour to/fro. If it's a brand new DISH, DIRECTV, EXEDE, or Hughesnet install, we will deduct one hours travel time. In other words, if you live within 1/2 hour from the office there will be no charge if you are a new customer signing up for one of the above mentioned services.

• What is your typical process for working with a new customer?

  Usually our customers call us on the phone, and or stop into the office so that Kate can go over all the details of any work our customer wants us to do, and answer any questions you have. We like to make sure the customer knows everything up front before the owner comes out to do any work.

• What education and/or training do you have that relates to your work?

  The owner of O'C Satellite, Inc graduated from Vermont Technical College with a degree in Electrical Engineering Technology, and has been installing Satellite TV, Internet, Security Systems, Roof Antennas,, Home Theater Systems, Systems Security Cameras, Residential Telephones, and pretty much anything technology related since 1986.