Jctech2comp

Top Pro

$100

estimated price

Select a service

Zip code

Computer issue

Computer type

Desktop or laptop

Responds in about 1 min

Review Summary

Exceptional 5.0

(155 reviews)

This pro is a knowledgeable and friendly computer technician who provides exceptional value and efficient service. Customers appreciate their quick response, professionalism, and thorough diagnoses. They often report significant improvements and recommend the pro's services to others. Some customers also mention the pro's pleasant demeanor and willingness to go above and beyond.

AI-generated summary of customer reviews

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Introduction

I provide mobile on-site services for computer troubleshooting and repairs. No hidden cost! I offer a step-by-step explanation of what I am doing when troubleshooting and repairing your system. Offering high-quality services at a reasonable flat rate price for customers. Please note: that all calls are recorded for quality assurance. *NOTE* Please be aware of what category you are using before contacting me for services. Software support services fall under computer repair services. Router/Wi-fi setup falls under networking services. Printer setup falls under printer repairs.

Overview

Current Top Pro

Hired 268 times

4 similar jobs done near you

Background checked

1 employee

9 years in business

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Stripe.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

20 photos

Custom computer build
Computer Repair

Specialties

Computer issue

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Computer type

Reviews

Exceptional 5.0

155 reviews

5

99%

4

1%

3

0%

2

0%

1

0%

Read reviews that mention:

Craig N.

Jun 16, 2024

·

Hired on Thumbtack

James is a kind and considerate person ... and ... he knows his way around a broken computer. I recently had a Windows 11 operating system failure that was rather perplexing, as they all are ... and ... James coached me for about a half hour on the telephone and sent me a useful debug-repair link on the Microsoft website. He didn't charge me a penny! James has my computer repair loyalty for life!

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

Computer Repair

Dan K.

Jun 3, 2024

·

Hired on Thumbtack

James. Is very honest, tells it like it is, professional wants the best solution for the customer. I have a computer that has a keyboard problem. James researched getting a replacement, cost of repairing and total cost. We both came to the conclusion it was not worth it. James could have just told me I needed it done but it wasn’t the right solution for me. I have kept James’s phone for future computer issues.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Ben T.

Apr 23, 2024

·

Hired on Thumbtack

I can’t recommend JCtech highly enough! When my computer crashed, he came to the rescue in a way that went above and beyond any expectations. Not only did he take my call outside of regular business hours, but he immediately understood the urgency of the situation and worked closely with me to identify the best replacement motherboard for my needs and budget. He patiently answered all my questions, ensuring I felt confident in the solution. What truly impressed me was his flexibility in fitting the repair into his schedule, especially considering the short notice. When it came to the actual repair, he demonstrated meticulous attention to detail, ensuring everything was installed correctly and functioning perfectly before leaving. And to top it all off, the cost of the service was very fair, especially considering the level of professionalism and expertise provided. If you’re in need of computer repair or assistance, look no further than. Trust me, you won’t be disappointed.

Details: PC • Desktop • Computer not turning on • Remotely (phone or internet) • My home, venue, etc. • At the pro’s location

Computer Repair

Byron M.

Mar 4, 2024

·

Hired on Thumbtack

I would definitely use James again for my computer-related repairs. He was transparent, polite, focused on the solution, pleasant, and I felt secure having him in my home to do the repair. Excellent indeed!

Details: Desktop printer • HP

Printer and Copier Repair

Albert V.

Jan 15, 2024

·

Hired on Thumbtack

I have computer repairs over the last 30 years. James is one of the best tech professionals I have worked with. James diagnosed my system, found the issue, which he explained so I was able to understand and provide me with my options, including his estimated life of my computer. This helped me in my decision.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Credentials

Background Check

James Chapman

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Flat rate for services. All services start at $100 + tax. $35 travel fee. prices varies on some services. This is the price before Parts if needed.
What is your typical process for working with a new customer?
I like to take time to understand the problem, Attempt to recreate it( if Possible). Make my assessment. Attempt the fix the problem within a reasonable amount of time.
What education and/or training do you have that relates to your work?
Bachelors of Science in Information Technology. Dell systems certified. Efficient in most Microsoft products.