Jctech2comp

Top Pro

$150

Estimated price

Select a service

Zip code

Computer issue

Computer type

Desktop or laptop

Responds in about 1 min

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About

I provide mobile on-site services for computer troubleshooting and repairs. No hidden cost! I offer a step-by-step explanation of what I am doing when troubleshooting and repairing your system. Offering high-quality services at a reasonable flat rate price for customers. Please note: Please understand that this is not a free service. 1. All calls are recorded for quality assurance. 2. Please be aware of what category you are using before contacting me for services. a. Software support services fall under computer repair services. b. Router/Wi-fi setup falls under networking services. c. Printer setup falls under printer repairs. 3. Standalone computer monitor repair falls under TV repair services. (I do not repair PC monitors) 4. Laptop repair: a. Please provide me with the type (brand), model number, of the device. if it is a Dell device please provide me with the service tag or express tag. b. Please provide a photo of any physical damage. 5. Desktop repair: a. Please provide a parts list (computer specifications). As well as a detailed description of the problems 6. Printer repair: Please provide device brand and model number.

Overview

Current Top Pro

Hired 615 times

8 similar jobs done near you

Background checked

1 employee

11 years in business

Business hours

SunClosedMon10:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Stripe.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

Services offered

Computer type

PC

Doesn’t offer: Mac (Apple)

Desktop or laptop

Desktop

Laptop

Computer issue

Computer not turning on

Cracked or damaged screen

Slow computer performance

Virus or malware

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

328 reviews

5

99%

4

1%

3

0%

2

0%

1

0%

Read reviews that mention:

Sara M.

Feb 26, 2026

•

Hired on Thumbtack

After NerdsToGo failed to find what was wrong with my pc after a month, I reached out to James. He was very responsive and within a hour found the issue and had a plan to get my pc working. So incredibly grateful ! If you want someone who cares and will actually stick with you if your having PC issues, choose James !

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Gretchen D.

Feb 2, 2026

•

Hired on Thumbtack

I was very worried about hiring an individual to take over my "computer life" and fix it so that I could use it again after my 5 grandchildren completely made the computer nonfunctional. I had hired someone else 5 months earlier and he was unable to do anything. James is a wonderful person who solved all our computer problems easily. He helped me to understand the workings of the programs I used so that I would feel more confortable utilizing them. I will continue to have James help me with all my computer needs. I felt very comfortable with him and he answered all my "dumb" computer queations with a smile and a touch of humor. What a great guy!

Details: PC • Desktop • Slow computer performance • My home, venue, etc.

Computer Repair

Joe C.

2 weeks ago

•

Hired on Thumbtack

First off, best service I’ve ever received in my life!! I had called the day before and he was so ready to help with any problem I had, was able to slot me in to an appointment the next morning. I had bigger problems with my pc than was initially assumed, didn’t matter. He was able to find the solution quickly and efficiently. Even while waiting for load times he was a great conversationalist. An amazing person all around, exactly who you need to help with computer problems. My PC literally feels BRAND NEW!!! I don’t how to express this more, except if you’re considering his service, consider no longer. Just talk to him and he will respond quickly. Bless you James

Details: PC • Desktop • Slow computer performance • At the pro’s location • My home, venue, etc.

Computer Repair

Arsalan K.

2 weeks ago

•

Hired on Thumbtack

Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Nathaniel S.

Jan 8, 2026

•

Hired on Thumbtack

If I wrote about all our positive feelings about having James work with us and spend time with us and our computer, you'd say, "You're overdoing it. Are you getting paid to say this?" Nope. James is the real deal. He's as good a tech as many of us say, and he's better. Many reviewers have rated James as "exceptional" and that is accurate.. Not only is his work flawless, what stands out for me and my wife is we have met James. The computer is fixed perfect, the work is important, it is essential, of course, but this for us has been a special day beyond all that. Thank you, James. Thank you and have a wonderful day, today and tomorrow and tomorrow again. I could find better words to say but what we have for you, James, are smiles. Smiles.

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

Computer Repair

Credentials

Background Check

James Chapman

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Flat rate for services. All services start at $120 + tax. $35 travel fee. prices varies on some services. This is the price before Parts if needed.
What is your typical process for working with a new customer?
I like to take time to understand the problem, Attempt to recreate it( if Possible). Make my assessment. Attempt the fix the problem within a reasonable amount of time.
What education and/or training do you have that relates to your work?
Bachelors of Science in Information Technology. Dell systems certified. Efficient in most Microsoft products.