Jctech2comp

Top Pro

$120

Estimated price

Select a service

Zip code

Computer issue

Computer type

Desktop or laptop

Responds in about 1 min

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Introduction

I provide mobile on-site services for computer troubleshooting and repairs. No hidden cost! I offer a step-by-step explanation of what I am doing when troubleshooting and repairing your system. Offering high-quality services at a reasonable flat rate price for customers. Please note: Please understand that this is not a free service. 1. All calls are recorded for quality assurance. 2. Please be aware of what category you are using before contacting me for services. a. Software support services fall under computer repair services. b. Router/Wi-fi setup falls under networking services. c. Printer setup falls under printer repairs. 3. Standalone computer monitor repair falls under TV repair services. (I do not repair PC monitors) 4. Laptop repair: a. Please provide me with the type (brand), model number, of the device. if it is a Dell device please provide me with the service tag or express tag. b. Please provide a photo of any physical damage. 5. Desktop repair: a. Please provide a parts list (computer specifications). As well as a detailed description of the problems 6. Printer repair: Please provide device brand and model number.

Overview

Current Top Pro

Hired 498 times

8 similar jobs done near you

Background checked

1 employee

10 years in business

Business hours

SunClosedMon10:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Stripe.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Services offered

Computer issue

Computer type

PC

Desktop or laptop

Desktop

Laptop

Projects and media

31 photos

Projects and media

31 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

272 reviews

5

99%

4

1%

3

0%

2

0%

1

0%

Read reviews that mention:

Kathy E.

Apr 18, 2025

·

Hired on Thumbtack

Details: PC • Laptop • Clicking or grinding noise from hard drive • My home, venue, etc. • At the pro’s location

Computer Repair

Robert D.

3 weeks ago

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Hired on Thumbtack

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Karen F.

2 weeks ago

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Hired on Thumbtack

I had a great time discussing the diagnosis of my poor old Lenovo tablet. We quickly decided it would be best if I simply purchased a new one as the repair would cost more. We traversed into discussing an issue with my laptop and James turned me onto a great site with modular laptops where, again, I could replace this laptop with a modular equivalent for less cost than a repair. We are not saving the planet today, but at least we are getting good tech. The recyclers are going to love me.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Carole M.

1 month ago

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Hired on Thumbtack

Was available date of request and came quickly and dealt with issue and also cleaned up computer clutter that was redundant or of no use.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Gerry m.

1 month ago

·

Hired on Thumbtack

Knew what he was doing from the time he arrived. He fixed a previous tech's many errors and made sure both new computers worked well and efficiently. He was very clear on informing us what he was going to do and what that meant to our system. We now have two new computer working on W11 and our printer working as prior times. Best tech work ever. Yes, two happy customers who can smile now.. Many thanks for a wonderful job.

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

Computer Repair

Credentials

Background Check

James Chapman

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Flat rate for services. All services start at $120 + tax. $35 travel fee. prices varies on some services. This is the price before Parts if needed.
What is your typical process for working with a new customer?
I like to take time to understand the problem, Attempt to recreate it( if Possible). Make my assessment. Attempt the fix the problem within a reasonable amount of time.
What education and/or training do you have that relates to your work?
Bachelors of Science in Information Technology. Dell systems certified. Efficient in most Microsoft products.