Jctech2comp

Top Pro

$120

Estimated price

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Zip code

Computer issue

Computer type

Desktop or laptop

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Introduction

I provide mobile on-site services for computer troubleshooting and repairs. No hidden cost! I offer a step-by-step explanation of what I am doing when troubleshooting and repairing your system. Offering high-quality services at a reasonable flat rate price for customers. Please note: Please understand that this is not a free service. 1. All calls are recorded for quality assurance. 2. Please be aware of what category you are using before contacting me for services. a. Software support services fall under computer repair services. b. Router/Wi-fi setup falls under networking services. c. Printer setup falls under printer repairs. 3. Standalone computer monitor repair falls under TV repair services. (I do not repair PC monitors) 4. Laptop repair: a. Please provide me with the type (brand), model number, of the device. if it is a Dell device please provide me with the service tag or express tag. b. Please provide a photo of any physical damage. 5. Desktop repair: a. Please provide a parts list (computer specifications). As well as a detailed description of the problems 6. Printer repair: Please provide device brand and model number.

Overview

Current Top Pro

Hired 491 times

8 similar jobs done near you

Background checked

1 employee

10 years in business

Business hours

SunClosedMon10:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Stripe.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Projects and media

31 photos

Projects and media

31 photos

Specialties

Computer type

Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

268 reviews

5

99%

4

1%

3

0%

2

0%

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Read reviews that mention:

Kathy E.

Apr 18, 2025

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Hired on Thumbtack

Details: PC • Laptop • Clicking or grinding noise from hard drive • My home, venue, etc. • At the pro’s location

Computer Repair

Craig N.

Jun 16, 2024

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Hired on Thumbtack

James is a kind and considerate person ... and ... he knows his way around a broken computer. I recently had a Windows 11 operating system failure that was rather perplexing, as they all are ... and ... James coached me for about a half hour on the telephone and sent me a useful debug-repair link on the Microsoft website. He didn't charge me a penny! James has my computer repair loyalty for life!

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

Computer Repair

Robert D.

4 days ago

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Hired on Thumbtack

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Carole M.

2 weeks ago

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Hired on Thumbtack

Was available date of request and came quickly and dealt with issue and also cleaned up computer clutter that was redundant or of no use.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Gerry m.

2 weeks ago

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Hired on Thumbtack

Knew what he was doing from the time he arrived. He fixed a previous tech's many errors and made sure both new computers worked well and efficiently. He was very clear on informing us what he was going to do and what that meant to our system. We now have two new computer working on W11 and our printer working as prior times. Best tech work ever. Yes, two happy customers who can smile now.. Many thanks for a wonderful job.

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

Computer Repair

Credentials

Background Check

James Chapman

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Flat rate for services. All services start at $120 + tax. $35 travel fee. prices varies on some services. This is the price before Parts if needed.
What is your typical process for working with a new customer?
I like to take time to understand the problem, Attempt to recreate it( if Possible). Make my assessment. Attempt the fix the problem within a reasonable amount of time.
What education and/or training do you have that relates to your work?
Bachelors of Science in Information Technology. Dell systems certified. Efficient in most Microsoft products.