FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the size, condition, and type of material. All prices are discussed upfront with no hidden fees. Discounts may be available for multiple items or repeat customers.
- What is your typical process for working with a new customer?
I start with a brief consultation to understand the customer’s needs. Then I inspect the furniture or surfaces, recommend the appropriate cleaning method, confirm pricing, and complete the service. A final quality check is done with the customer.
- What education and/or training do you have that relates to your work?
I follow professional cleaning standards and continuously educate myself on fabric care, stain treatment, and safe use of cleaning solutions. I work with professional-grade equipment and proven methods to deliver consistent and reliable results.