FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I keep my pricing fair, straightforward, and affordable. My rates depend on the type of service and the time and details involved, and I’m happy to provide a clear estimate before booking so customers know what to expect. I offer competitive starting rates and may offer discounts for larger projects, multiple services, or repeat customers. If a job requires additional time or has special circumstances, I’ll always discuss it with the customer beforehand. My goal is to provide dependable, quality service at a price that feels fair for everyone.
- What is your typical process for working with a new customer?
When a new customer reaches out, I respond as soon as I can and ask a few questions about what they need, where the job is located, when they need it done, and how much time they expect the project to take. For moving or organizing jobs, I’ll ask about the number of boxes or items, stairs, heavy or fragile belongings, and parking or access. For errands, I’ll confirm the exact tasks, locations, shopping or pickup details, and any time-sensitive instructions. For babysitting or elderly care, I’ll discuss the schedule, routines, responsibilities, and anything important I should know ahead of time. Once I have the details, I provide a clear quote and confirm my availability. If the customer would like to move forward, we agree on the date, time, location, services, and price, and I confirm the booking. On the day of the appointment, I arrive on time and prepared, communicate if anything changes, and work carefully and efficiently. Before I leave, I make sure the agreed-upon tasks are completed and check in with the customer to make sure they’re satisfied.
- What education and/or training do you have that relates to your work?
Pediatric, Administrative, Caretaking, Executive Assistant, Driving Professional I’m CPR/AED and First Aid certified for both adults and infants, and I have hands-on experience in childcare, elderly care, office work, pet care, organizing, errands, and moving assistance. My experience has taught me to be responsible, organized, patient, safety-conscious, and attentive to detail. I’m also comfortable working independently, communicating with customers, managing schedules, and handling tasks carefully and efficiently. I bring a practical, hands-on approach to every job and continue to learn and improve as I grow my business.