FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Thumbtack pricing is confirmed before booking. Local moving is $130/hour for 2 movers and a truck, with a 1-hour minimum and no separate truck or fuel fee. Labor-only and packing-only are $100/hour for 2 movers, with a 2-hour minimum. Travel time is calculated separately and disclosed before booking. Final pricing depends on crew size, access, distance, equipment, and scope. Share your date, locations, inventory or photos, stairs/elevators, and oversized items for an exact quote.
- What is your typical process for working with a new customer?
We begin by reviewing the date, locations, inventory or photos, access, distance, packing needs, and oversized items. We then recommend the appropriate crew, vehicles, equipment, schedule, and pricing. Before booking, we confirm the full scope in writing. On moving day, the team protects the property, follows the agreed plan, and communicates throughout the job.
- What education and/or training do you have that relates to your work?
Our team has hands-on training in safe lifting, furniture protection, loading and unloading, furniture disassembly and reassembly, and securing items for transport. We review access, stairs, elevators, fragile and oversized items before each job so we can assign the right crew and equipment. The profile owner has completed a Thumbtack background check.