If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Need fast, reliable heating and cooling service? Our experienced team is here to help—whether you're dealing with an urgent issue or routine maintenance. We know HVAC problems can be uncomfortable and disruptive, so we prioritize quick response times, clear communication, and efficient solutions.
Our goal is to resolve your issue as quickly as possible and keep your system running smoothly with ongoing support and maintenance. We take pride in building lasting relationships with our customers—delivering service that's professional, friendly, and dependable every time.
*We do not permit work that has been completed by other contractors.*
Overview
Serves Brush Prairie, WA
Background checked
4 employees
42 years in business
Business hours
SunClosedMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Services offered
Work needed
System type
Split system
Packaged system
Other
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Exceptional 5.0
100 reviews
5
97%
4
3%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Joan S.
Mar 27, 2026
•
From Google
What a great company. We had a new heat pump and coil installed. Austin was very knowledgeable and friendly. We will definitely use them again for all our heating and cooling needs.
AM/PM Heating & Cooling's reply
Hi Joan!
It has been a pleasure working with you and Dan. We are so excited for you to move into your new home!
Austins friendly personality and his knowledge is certainly an asset. Thank you for trusting us to convert your A/C to a Dual Fuel System. We look forward to seeing you again for maintenance. In the meantime, call us anytime, even just to chat about the move. :)
Tami B.
Mar 24, 2026
•
From Google
Highly recommend AM/PM. We needed a whole new system and they came to the rescue. Austin was great to work with. He made sure we were taken care of.
AM/PM Heating & Cooling's reply
Thank you Tami. We are so glad to hear that Austin was great to work with. It was a pleasure to rescue you and replace your Heat Pump System.
Our entire team appreciates your feedback. Thank you for choosing us.
-Am/Pm Heating and Cooling
Hannah V.
Mar 18, 2026
•
From Google
The service we got was great! Austin was professional, quick and super helpful. He had no problem installing/programming my thermostat (which wasnt the right one but worked for now), answering my many questions, explaining the issue and then helping me find the right thermostat. Thank you so much!
AM/PM Heating & Cooling's reply
Thanks so much for the 5 Stars! We’re really glad to hear you had a great experience. Austin will appreciate the shoutout, he takes a lot of pride in making sure everything is explained clearly and done right.
I’m glad he was able to get your system working in the meantime and help you track down the right thermostat. We’re always happy to help!
Joshua L.
Mar 13, 2026
•
From Google
Austin is very knowledgeable and quick. My heat went out and he came out the same day and had me up and running within 15 mins.
AM/PM Heating & Cooling's reply
Amazing! Thanks for sharing your experience. Austin is an expert :) We are happy to hear the issue was a quick same day fix for you! Thanks for choosing Am/Pm Heating & Cooling.
Anisa
Mar 12, 2026
•
From Google
AM/PM Heating & Cooling installed a ductless heat pump (mini-split) in my home. Chelsie and Bo were wonderful to work with, both friendly and responsive. They patiently answered all of my questions and made the whole process easy.The installation turned out great, and the system is working perfectly. It quickly made my house so cozy! I really appreciate the care they took and would definitely recommend them.
AM/PM Heating & Cooling's reply
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your new ductless heat pump and that it's already making your home cozy. I'm so glad it worked out to get it installed in the timeline you'd requested. A little deadline challenge is fun!
Chelsie and Bo will be especially happy to hear your feedback—they take great pride in making the process smooth and answering every question along the way. We'll be sure to pass along your appreciation to them.
Thank you again for choosing AM/PM Heating & Cooling and for recommending us. If you ever need anything in the future, we're always here to help!
Credentials
Background Check
Chelsie Jones
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We have financing available. We have club memberships available for regular maintenance for less then $1/day and those clients recieve a 15% discount. We also offer a 3% discount for military/first responders/senior citizens. 5% savings for anyone paying with a check on installs.
Our $149 dispatch-fee is for anyone in Clark County. There is an additional charge depending on the location outside of Clark County
What is your typical process for working with a new customer?
Through phone call or email we will discuss what the goal is & provide answers regarding budgets and available resources/refunds. The next step is a on site estimate with a tech/installer to confirm details and the estimate. Then we will find a date that best fits the customers schedule to complete the work. Payment is due when the project is completed. Financing is available.
What types of customers have you worked with?
Homeowners, commercial property, restaurants, single family homes, apartments
