"Hi, I’m Chad with Sterling Heating & Cooling. We aren't a giant corporation with a call center—we are a local, family-owned, and veteran-operated team proudly serving our neighbors in Camas, Washougal, and Clark County.
When you hire us, you’re working directly with me and my daughter, Grace. We founded Sterling on the values of integrity and hard work, which is why we’ve maintained a 5-star reputation on Google. We treat your home’s comfort exactly like we would our own.
What we specialize in:
Expert Repairs: Fast, honest diagnostics for ACs and furnaces.
High-Efficiency Upgrades: Specialists in ductless mini-split installs (Ask us how to save up to $1,000 with PUD rebates!).
Seasonal Maintenance: Keeping your system running smooth to avoid emergency breakdowns.
Why Choose Sterling?
✅ Veteran Owned: Integrity is our foundation.
✅ Fair Pricing: No 'salesy' pressure or hidden fees.
✅ Licensed & Insured: Your home is in safe hands.
We’re ready to help you stay comfortable year-round. Message us for a fast estimate or a second opinion on your next project!"
Overview
Hired 10 times
Background checked
1 employee
10 years in business
Business hours
SunClosedMon7:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Services offered
Work needed
Install new A/C units
Replace existing A/C units
Remove old A/C units
Install ducts and vents
System type
Split system
Packaged system
Other
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
37 reviews
5
97%
4
0%
3
0%
2
3%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Kiel G.
Jul 25, 2022
•
Hired on Thumbtack
Best price on the market! Great workmanship, the AC looks and runs great. He even worked with me on the AC unit being moved off the patio, so it didn't impede the patio set. He is down to earth and made me feel like a valued customer. He was very punctual on both appointment times even while traveling over 30 minutes. I highly recommend his company.
Details: Install a new A/C unit • Split system • Homeowner or property manager (not done) • Closet • 2,000 - 3,000 sq ft • Two stories • House
Central Air Conditioning Installation or Replacement
Derek K.
Feb 10, 2026
•
From Google
The whole team was great. Quick process and testing, worked with my hectic schedule, and much more reasonably priced than other quotes I got.Will be using them again
William D.
Jan 21, 2026
•
From Google
Incredibly competent and warm family! If I could give a 10 I would! They do great work and so easy to work with. They surprised me with the price, happy & they made me a priority. Wow, thanks for great care & professional service.
Sterling heating and cooling's reply
Thank you for the wonderful review! We are grateful for your trust and are so glad we could provide great care and professional service. We really appreciate you.
Nick L.
Jan 16, 2026
•
From Google
Chad was great! He answered all my questions openly and honestly, the price was very reasonable, and the install of my new heat pump went smoothly. His team worked efficiently on the new install/old heat pump removal and they also moved some vents around for me. He even came back after the install to answer some additional questions/address concerns I had. Chad and team were a pleasure to work with and I would highly recommend!
Sterling heating and cooling's reply
Thank you for your wonderful review Nick! We are glad to make things smooth & easy and it was a pleasure working with you too! Don’t hesitate to let us know if you need anything else!
Jaimie L.
Oct 15, 2025
•
From Google
Chad, the owner of Sterling Heating and Cooling, provided me a consultation on the HVAC system of a home I purchased. He was extremely knowledgeable, and provided a comprehensive quote for several options for a system upgrade. I look forward to working with him again soon!
Sterling heating and cooling's reply
Thank you for the kind words and for taking the time to share your experience! Chad takes pride in providing clear, thorough information so homeowners can make the best decisions for their comfort and budget. We appreciate your trust and look forward to working with you again when you’re ready for your system upgrade!
— The Sterling Heating and Cooling Team
Credentials
Background Check
Chad Johnson
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I offer military and senior discounts.
What is your typical process for working with a new customer?
Phone conversation first to schedule a in home estimate.
What education and/or training do you have that relates to your work?
I carry the required cfc license and refrigerant licensing. I've been in the hvac trade since 1991