Hydro Heroes - Water Damage Experts
Free on-site estimate
Scheduling
Mold services
Responds in about 1 min
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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
"Back in early September our master bathroom toilet overflowed for a few hours through the night and ended up causing significant damage to our literally brand new home. Hydro Heroes (Benson) picked up the phone on a Sunday and responded promptly to our unfortunate situation. My wife and I have never gone through the experience of a flooded home and it was very stressful. When Benson arrived he immediately got to assessing the situation and documenting the situation. Now have gone through this experience, having someone document thoroughly is very important and helps with insurance purposes. During this time Benson also brought positive energy to the situation and provided very knowledgeable information that lessened the stress. The very next day Benson and Joas showed up and got to removing the damaged items (flooring, trim, carpet.. etc). They were very methodical in removing the items that were damaged. Our overall experience with Hydro Heroes has been superb and would recommend their services to anyone."
Overview
Serves Centralia, WA
Background checked
License verified
3 employees
1 year in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Venmo.
Services offered
Mold services
Projects and media
Projects and media
Reviews
Exceptional 5.0
37 reviews
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Read reviews that mention:
Past Customer
Oct 5, 2025
From Google
Back in early September our master bathroom toilet overflowed for a few hours through the night and ended up causing significant damage to our literally brand new home. Hydro Heroes (Benson) picked up the phone on a Sunday and responded promptly to our unfortunate situation. My wife and I have never gone through the experience of a flooded home and it was very stressful. When Benson arrived he immediately got to assessing the situation and documenting the situation. Now have gone through this experience, having someone document thoroughly is very important and helps with insurance purposes. During this time Benson also brought positive energy to the situation and provided very knowledgeable information that lessened the stress. The very next day Benson and Joas showed up and got to removing the damaged items (flooring, trim, carpet.. etc). They were very methodical in removing the items that were damaged. Our overall experience with Hydro Heroes has been superb and would recommend their services to anyone. As of early October we hired Hydro Heroes to do our rebuild as well due to their experience and so far that has also been great.
Hydro Heroes - Water Damage Experts's reply
Thank you for taking the time to share your experience with Hydro Heroes. We are glad to hear that Benson and Joas were able to assist you promptly and with professionalism during such a stressful time. It's great to know that their thorough documentation and positive attitude helped ease your concerns. We appreciate your trust in us for the rebuilding process as well and are committed to ensuring everything goes smoothly. Your recommendation means a lot to us, and we look forward to continuing to serve you.
Past Customer
Oct 3, 2025
From Google
We a home built around 1967. The mortar around the chimney slowly gave out causing water to seep into our home during rainy and snowy seasons. Over time mold developed and we became concerned over possible health issues. We started looking for a restoration company and werent excited about the reviews we were reading about some of the other companies in the area. Thats when I thought I would check on Hydro Heros. We we met Benson we knew right away that he was the right person for us.We were happy with his honesty, and down to earth approach to our project.Benson and Jolas were polite, efficient, clean and kept us informed throughout the entire process. They were intent on making us happy throughout the process from start to finish.They also has to coordinate with another contractor who had to remove and replace our electric furnace and ductwork in order to complete this job.Benson and Jolas were great and I would highly recommend Hydo Heros to anyone who needs restoration done. They made this project easy for us and stress free. You wont go wrong.
Hydro Heroes - Water Damage Experts's reply
Thank you for your positive feedback, Elee. We truly appreciate your trust in Hydro Heroes for your restoration needs, especially given the concerns you faced with your home. It’s wonderful to hear that Benson and Jolas provided you with the level of service and communication that we strive for. Your recommendation means a lot to us, and we are glad to have made the process easier and stress-free for you. We wish you all the best in your newly restored home.
Past Customer
Oct 6, 2025
From Google
Benson and his crew are excellent. Had water damage in our home that was taken care of fast and efficiently. Would highly recommend them!
Hydro Heroes - Water Damage Experts's reply
Thank you for your positive feedback! We’re thrilled to hear that Benson and his team were able to address your water damage promptly and effectively. Your recommendation means a lot to us, and we appreciate your trust in our services. If you need assistance in the future, we’re here to help!
Past Customer
Oct 5, 2025
From Google
Cant say enough positive things about Benson! We had a leak and he was out right away to help us handle everything. He is knowledgeable, professional, and timely with communication.
Hydro Heroes - Water Damage Experts's reply
Thank you for your kind words about Benson and the service you received. We're glad to hear that he was able to address your leak efficiently and kept you informed throughout the process. Your satisfaction is our priority, and we appreciate your recognition of our team's professionalism and expertise. We look forward to assisting you in the future if needed.
Past Customer
Oct 2, 2025
From Google
We had an emergency situation resulting in water damage to our bathroom. Benson and Joas responded promptly to our call and came by to check it out. They were very transparent throughout the whole process and fixed the problem before it could get any worse. We are very pleased with the results and the reasonable prices! If you are looking for someone to repair water damage Id highly recommend Hydro Heroes.
Hydro Heroes - Water Damage Experts's reply
Thank you for your positive feedback, Christian. We're glad to hear that Benson and Joas were able to assist you promptly and effectively during your emergency situation. Transparency and customer satisfaction are important to us, and it's rewarding to know you appreciate both the results and our pricing. Your recommendation means a lot to us, and we hope to serve you again if needed.
Credentials
License
License type: Construction Contractor
License state: WA
License verified on 10/19/2025
Background Check
Benson Morales