FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
You may see apps like this push contractors to list flat prices, but honest excavation and landscape construction doesn't work that way. Every property is different, and pricing depends on the job, the site conditions, access, materials, and complexity. What we can promise: estimates are free, and your price is clear and written down before any work starts. No surprise fees. We'll come walk the property with you, and for some projects we can even give you an estimate over a video call. If the full project doesn't fit your budget right now, we're happy to design it in phases so you get real results now and work toward the finished vision over time. You'll always know what a phase costs before we start it.
- What is your typical process for working with a new customer?
It starts with a conversation. Reach out, tell us what you're dealing with or dreaming about, and we'll talk through the property, your goals, and your budget. Then we come walk the site with you (or do a video walkthrough for some projects) and follow up with a clear written estimate. Once you give the go-ahead, we schedule the work, show up when we say we will, and keep you in the loop the whole way through. When the work is done, we walk the finished project with you and make sure you love it. And we clean up real good. A customer said that in a review, and we're keeping it.
- What education and/or training do you have that relates to your work?
My education is 25+ years of hands-on work: equipment operation, excavation, grading, drainage and culvert work, rock and boulder retaining walls, deck and structure builds, and finish landscaping. In this trade the ground is the classroom, and I've spent decades learning what holds up through Northwest winters and what doesn't. EPICSCAPES is a Washington registered contractor, reg #EPICSL*741L2, which you can verify yourself on the state L&I website, along with our bond and insurance on file with the state.