FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our itemized proposal consists of two parts; the scope of work and the material allowance. The scope of work includes a fixed cost for labor and building material. The allowance cost will vary based on the finish material selection.
- What is your typical process for working with a new customer?
Our process is simple, it consists of five steps... Virtual Consultation Meeting – To understand your goals – To provide all options – To answer any questions All-Inclusive Itemized Estimate – Guarantees no change – Includes payment schedule – Includes project timeline – Includes project agreement On-Site Meeting – You meet your project manager – Space evaluated, measurements taken Final Review – Final selections are made – Small details fine-tuned – Agreement is signed Project Execution – Access to the client portal – Project gets permitted – Construction start date is set
- What education and/or training do you have that relates to your work?
The contractors in our elite community on average have 15 years of experience, each licensed and vetted before onboarding. Only 5% of contractor applicants get accepted.