Kimberly's Pampered Pets
Hired 15 times
10 years in business
Cash, Check, Paypal, Venmo, Zelle
Shedless Package Add-on
Photos and Videos
Mobile grooming in home
I could tell how detailed and conscientious Kimberly was in the way she groomed my dog Gandalf. She kept him calm and comfortable during the grooming process, and she was very thorough and patient in handling Gandalf’s matted hair and meticulous in how she trimmed him. While she didn’t entirely groom my other dog, Harley, due to timing, she was able to trim his face. Harley can be challenging, but Kimberly was very gentle with him and handled him perfectly. I have already scheduled Gandalf’s next grooming with Kimberly. I was very pleased with the job she did with Gandalf.May 21, 2020VerifiedKimberly's Pampered Pets's reply
Thank you Rosa it was so nice meeting and working with you, such a great and loving dog owner! Looking forward to our next appt....
Loved working with Kimberly, would 100% recommend. My dogs look and smell amazing. Will continue to use her for all dog grooming needs in the future.Jan 3, 2020VerifiedKimberly's Pampered Pets's reply
Thank you Rose!! Your dogs were so sweet! It was a lot of fun grooming them, looking forward to seeing them again soon! :)
Kimberly did an amazing job on our dog! She helped him stay calm the entire groom despite tons of matting and she was cheerful the whole way through, giving us some helpful tips on caring for him since he has health issues related to his age. We highly recommend her!Jan 26, 2020VerifiedKimberly's Pampered Pets's reply
Awwww thank you Carrie and it was a pleasure working with you all! :) Looking forward to our next appt!
Kimberly is a very nice person who stayed focused on her job. Great grooming and patient with Thirdson who was very guarded. She explain what she was doing and why. Her grooming tools were professional, She was friendly with both myself and Thirdson. He looks dignified 🐶 I have booked a follow up appointment 😁Feb 8, 2020VerifiedKimberly's Pampered Pets's reply
Oh Nancy, such a pleasure to meet you and Mr. Thirdson :) Can't wait for our next appt!
I own the 2 shitzhus. They both like being groomed and Kimberly did a great job with themApr 14, 2019VerifiedKimberly's Pampered Pets's reply
Thank you Mary, your dogs were all so sweet!! I am glad you had a good experience.
- What should the customer know about your pricing (e.g., discounts, fees)?I do in-home dog grooming, that means in your home. I charge a house call fee of $10 in Lacey and if I travel anywhere else I charge depending on mileage, so between $20 and $50 usually. Please refer to my price sheet for specific breed pricing. I offer spa, medicated and shedding shampoos and pkgs and only use all natural pet products!
- What is your typical process for working with a new customer?I like to talk with clients and give them a feel of my experience and history. I do an eight point inspection on all grooming clients, every time, to be sure there are no new lumps, bumps, abrasions, etc. and record size and shape so we may catch things before they become a problem and send them to their vet if necessary. Sometimes groomers are able to see things owners do not see so having the inspection is beneficial. I also access their skin and coat to determine the best course of action for grooming. I then make the estimate and if the customer agrees they sign digitally and I begin the groom!
- What education and/or training do you have that relates to your work?I am a certified dog groomer, I attended Hartnell College in CA for animal health and Technology Science, I am certified in Pet First Aid, I can administer medications and give vaccinations, and I AM a former member of the BBB in California for many years with an A rating.