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DrTech
DrTech

DrTech

Top Pro

Offers remote services
Discounts available
Offers remote services
Discounts available
contact for price

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Zip code
Computer issue

Responds within a day

Introduction: We at DrTech provide broad-based knowledge to diagnose and resolve your Technical concerns. Our certified professional support is just a phone call or email away.
Overview

Current Top Pro

Hired 28 times

Serves Maple Valley, WA

Background checked

2 years in business

Payment methods

Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Venmo, Zelle

Social media

Facebook

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

Current Top Pro

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

32 photos

  • Home Network Optimizatin

    Computer Repair

  • Network Support Services - Spanaway 2020

    Computer Repair

Specialties
Computer issue

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Computer type

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Exceptional 5.0

22 reviews

5
95%
4
5%
3
0%
2
0%
1
0%

Read reviews that mention:


Glitch J.

Computer Repair

Contacted Dr.Tech about a problem I was having on my computer related to slow booting time and HD problems. He was quick to respond and easy to set up an appointment. He also charged a fair price and the most important thing was able to diagnose and solve the issue. Will definitely contact him for any projects in the future.
Oct 17, 2020
·
Verified
Shirley L.

Computer Repair

Jim was great in helping fix our pc. Even though ours was difficult to diagnose he kept at it and was determined to figure it out. His passion and interest in fixing computers was evident and his great instincts led us to figuring out the problem. I’d recommend Jim to anyone looking for help with their computer and we will definitely be going back if we need help again.
Aug 6, 2020
·
Verified
Lyndsay K.

Computer Repair

Jim did a wonderful job repairing my laptop. He kept me updated via text while I was at work and got the job done within 24 hours. I will definitely be coming back for any future repairs. Thank you so much!
DrTech's reply
Thank you for your time to review my business. appreciated.
Apr 26, 2020
·
Verified
Marlena G.

Computer Repair

Mr. Jim did a very good job with getting my laptop hooked backed up after I couldn't use it for about 5-6 years bc my hard drive crashed, I thank you so very much for fixing it but my anxiety got the best of me and I demolished if a few hours later and feel bad about it but he still did a good job for a reasonable price, so again thank you very much :)
Oct 9, 2020
·
Verified
Walter T.

Computer Repair

If you are experiencing difficulties with your computer, this is the person to call.
Oct 8, 2020
·
Verified
Credentials
Background Check

Hafedh Jameel

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    DrTech offers 20% discount for new welcomed customers, and a 10% for Seniors. we also offer an onsite free diagnostic, beside our policy which state that if we fail to fix it then it is free.

  • What is your typical process for working with a new customer?

    Collect as much as possible, up to the knowledge of the customer, information about the tech gears i.e. brand, model, years in service; also, collect information about the problem(s), when, where, how they started.

  • What education and/or training do you have that relates to your work?

    As a CompTIA certified Professional which recognizes me as a proven problem solvers who is able to perform critical IT support tasks including, but limited to, device configuration, data backup and recovery, and operating system configuration. CompTIA A+ certified professionals have demonstrated baseline security skills for IT support roles and are able to detect and remove malware, address privacy concerns, and troubleshoot core service challenges.

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