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DrTech

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About
At DrTech, a small, family-owned business, we understand the importance of personal service. As the owner, Jim, I'm passionate about providing our clients with top-notch technology solutions. Our team is highly skilled and dedicated to resolving your computer and network issues efficiently. Contact DrTech today for friendly and reliable tech support you can trust.
Overview

Hired 80 times

Background checked

6 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, and Samsung Pay.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

Top Pro Icon

2021

Top Pro Icon

2020

Services offered
Type of building

House

Commercial / office building

Platform type

Drone

Desired output

Photos

Video clips

Projects and media

51 photos

Projects and media

51 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

51 reviews

5

98%

4

2%

3

0%

2

0%

1

0%

Read reviews that mention:


pro avatar
Lola C.

Jan 22, 2024

Hired on Thumbtack

Loved working with him. Very knowledgeable and also offered much advice on some new PC's I purchased instead of just installing them and letting me suffer later. He will definitely be our go to for all IT issues and installations!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

DrTech's reply
Hey Lola, Thank you so much for the kind words! It was a pleasure working with you. I'm glad I could provide helpful advice on the new PCs. Looking forward to being your go-to for all IT needs. If you ever have questions or issues, feel free to reach out.
Computer Repair
pro avatar
Nadine P.

Aug 15, 2023

Hired on Thumbtack

I could have included professionalism and value also but you limited me to 3. Jim is the best. He hooked up my original computer to my new printer and my new pc. I was told by the last tech that it couldn't be done. Jim did it....and within an hour!

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

DrTech's reply
Thank you for the amazing five-star review on Thumbtack! I'm delighted to hear that I could successfully connect your original computer to your new printer and PC, exceeding your expectations within just an hour. Your satisfaction is my priority. Feel free to contact me for any future tech needs.
Computer Repair
pro avatar
Patrice F.

May 31, 2023

Hired on Thumbtack

Very professional and fast. My sons computer was fixed in 2days. Probably would’ve been one but he had to try a few different things. Will be returning if needed in future. Thank you Jim

Details: PC • Desktop • System error or blue screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

DrTech's reply
Thank you so much for taking the time to share your feedback and for giving us a five-star review! We're thrilled to hear that you found our service to be very professional and fast. We understand that sometimes troubleshooting computer issues can require trying different approaches, and we appreciate your patience throughout the process. We're glad we were able to fix your son's computer within two days, and we'll continue striving to provide even faster solutions in the future. We're always here to assist you with any future computer needs, and we look forward to serving you again. Thank you once again for choosing our services, and we truly appreciate your kind words.
Computer Repair
pro avatar
Kimberly P.

Nov 5, 2022

Hired on Thumbtack

Jim has been quick to communicate project status along with options and costs for moving forward. He explains technical concepts in a way that’s easy to understand, and appreciates that my small project is significant to me.

Details: Personal • USB drive • 1TB or less • At the pro’s location • My home, venue, etc.

DrTech's reply
Thank you for your time and words, business like mine grows by words from customers like you. I really appreciate that, hope we could resolve your issue and get back all missing photos safely. ~Thank you!
Data Recovery Service
pro avatar
Victoria S.

Oct 9, 2022

Hired on Thumbtack

Details: Personal (Home) • Network setup and installation • Technology support • Router • My home, venue, etc.

DrTech's reply
Network Support Services
Credentials
Background Check

Hafedh Jameel

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