DrTech
DrTech

DrTech

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: At DrTech, a small, family-owned business, we understand the importance of personal service. As the owner, Jim, I'm passionate about providing our clients with top-notch technology solutions. Our team is highly skilled and dedicated to resolving your computer and network issues efficiently. Contact DrTech today for friendly and reliable tech support you can trust.
Overview

Hired 78 times

Background checked

5 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, and Samsung Pay.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2021

Top Pro Icon

2020

Featured Projects

51 photos

  • Retrieved Mac air

    Computer Repair

Specialties
Computer issue

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Computer type

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Reviews

Exceptional 5.0

50 reviews

5
98%
4
2%
3
0%
2
0%
1
0%
Customers say...

This pro is a knowledgeable and efficient IT specialist who provides excellent solutions and goes above and beyond to help customers. They are praised for their professionalism, patience, and ability to explain complex concepts in an easy-to-understand manner. Customers appreciate the pro's responsiveness, value, and quick problem-solving skills. They also note that the pro offers valuable advice and recommendations beyond the initial issue.

AI-generated summary of customer reviews

pro avatar
Nadine P.
Aug 15, 2023
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Hired on Thumbtack

Hired on Thumbtack

I could have included professionalism and value also but you limited me to 3. Jim is the best. He hooked up my original computer to my new printer and my new pc. I was told by the last tech that it couldn't be done. Jim did it....and within an hour!

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

DrTech's reply
Thank you for the amazing five-star review on Thumbtack! I'm delighted to hear that I could successfully connect your original computer to your new printer and PC, exceeding your expectations within just an hour. Your satisfaction is my priority. Feel free to contact me for any future tech needs.
Computer Repair
pro avatar
Patrice F.
May 31, 2023
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Hired on Thumbtack

Hired on Thumbtack

Very professional and fast. My sons computer was fixed in 2days. Probably would’ve been one but he had to try a few different things. Will be returning if needed in future. Thank you Jim

Details: PC • Desktop • System error or blue screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

DrTech's reply
Thank you so much for taking the time to share your feedback and for giving us a five-star review! We're thrilled to hear that you found our service to be very professional and fast. We understand that sometimes troubleshooting computer issues can require trying different approaches, and we appreciate your patience throughout the process. We're glad we were able to fix your son's computer within two days, and we'll continue striving to provide even faster solutions in the future. We're always here to assist you with any future computer needs, and we look forward to serving you again. Thank you once again for choosing our services, and we truly appreciate your kind words.
Computer Repair
pro avatar
Lola C.
Jan 22, 2024
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Hired on Thumbtack

Hired on Thumbtack

Loved working with him. Very knowledgeable and also offered much advice on some new PC's I purchased instead of just installing them and letting me suffer later. He will definitely be our go to for all IT issues and installations!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

DrTech's reply
Hey Lola, Thank you so much for the kind words! It was a pleasure working with you. I'm glad I could provide helpful advice on the new PCs. Looking forward to being your go-to for all IT needs. If you ever have questions or issues, feel free to reach out.
Computer Repair
pro avatar
Mary B.
Sep 12, 2022
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Hired on Thumbtack

Hired on Thumbtack

DrTech, Jim, solved a computer problem for me that was way beyond my capabilities. He was Professional from the start. He told me the costs and the time frame for the fix. And then proceeded to accomplish this, exactly as he described. And then, he even went above and beyond and provided another solution that I had not even requested. But which I did need. I was so lucky that of all the vendors that I researched that I hired Jim. I highly recommend DrTech.

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

DrTech's reply
Thank you so much for leaving us a five-star review! We at DrTech are thrilled to hear that Jim was able to solve your computer problem for you, and that you found him to be professional throughout the process. We always strive to provide our customers with the best service possible, and it's great to hear that we were able to exceed your expectations. If you ever need our services again, please don't hesitate to reach out to us. We're always here to help.
Computer Repair
pro avatar
Bill B.
4 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

Dr. Tech helped me out tremendously. I will definitely call him again if I need help.

Details: Personal (Home) • Network administration • Technology support • Computer • My home, venue, etc.

Network Support Services
Credentials
Background Check

Hafedh Jameel

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