- What should the customer know about your pricing (e.g., discounts, fees)?
We do not provide discounts at this time. Services are charged based on an hourly rate, ultimately depending on size, breed, coat condition, last groom date, frequency of grooms requested, and behavior/time. We have a minimum appointment fee of $135!
- What is your typical process for working with a new customer?
We gather your information we require to set up a profile, send an estimated rate and time amount, and set you up for a first appointment.
- What education and/or training do you have that relates to your work?
Your groomer through us is a certified groomer who was taught under a master competitive groomer. She is also CPR & first aid certified, a Certified Feline Master Groomer, Certified to treat the skin, Fear Free Certified, and keeps up with modernized continued educational classes at least twice a year.