If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Services We Offer: Plumbing, Leak Detection, Water Heaters, Drain Cleaning, Sewer Repair and Replacment, Sewer Lining, Point Repairs, Footing Drains, Storm Systems, Jetting, Camera Inspections.
Choosing Big John’s Plumbing and Drain means choosing experience, reliability, and quality workmanship you can trust. With 40+ years in the industry, we know how to diagnose problems quickly and fix them the right way — saving you time and money.
We’re not here to upsell you on things you don’t need. We’re here to provide honest recommendations, fair pricing, and long-lasting solutions. Our customers choose us because we communicate clearly, show up when we say we will, and treat every job like it’s our own home.
From small repairs to major plumbing projects, you can count on us to get it done efficiently, professionally, and built to last.
Overview
Current Top Pro
Hired 12 times
Serves Maple Valley, WA
Background checked
14 employees
8 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2022
Services offered
Size of installation
A few pipes
One or more entire rooms
An entire home
Other pipe installation
Installation needed
Hook-up appliance or fixture
Install pipe to one or more rooms
Install pipe to home (from street)
Install gas line
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and value.
Good 4.3
12 reviews
5
83%
4
0%
3
0%
2
0%
1
17%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Kyle m.
2 weeks ago
•
Hired on Thumbtack
Communicative and on time I highly recommend Cody and John they stop by very quick they were super handy and professional they repair the pipe and complete the task very quickly, I definitely will use their service in the next time
Details: No, repair is not urgent • No, the building is not currently flooded • Commercial
Plumbing Pipe Repair
Kristina T.
Jul 31, 2026
•
Hired on Thumbtack
My experience today with Big John's Plumbing and Drain was great! I had my kitchen sink faucet replaced. Derrick came out. He was on time, very professional, and did a swift job. I thought the cost of the service was very reasonable. I will use them again in the future if needed.
Details: No, I do not need to replace a sink • As recommended by professional • 0 sinks • 1 faucet • House
Sink or Faucet Installation or Replacement
Andre P.
Jun 17, 2026
•
Hired on Thumbtack
John did an excellent job replacing my gas water heater in the garage. His crew responded promptly to each of my messages and got the job done well on-time at a reasonable price. Would definitely hit Big John's up for another job and refer him to others!
Details: Yes, the location has an existing heater • Gas tank (standard) • I would like the pro to buy the water heater • House
Big John's Plumbing and Drain's reply
Thank you for the fantastic review! We're so glad Jon and the team provided a smooth water heater replacement experience from start to finish. Prompt communication, quality workmanship, fair pricing, and completing the job on time are all things we strive for every customer. We truly appreciate your trust in Big John's Plumbing & Drain, and your recommendation means a great deal to us. We look forward to helping you with any future plumbing needs!
Water Heater Installation or Replacement
Grant S.
Jul 16, 2026
•
Hired on Thumbtack
Message from my sister who was present for the appointment with Derrik, who swapped out an OLD toilet and archaic valve for my elderly mother... "I cannot believe how fast and professional that guy was! REALLY IMPRESSIVE! Cordial, efficient, understanding, and humorous. Thank you so much for arranging!!" Not to mention they had the job completed within 24 hours after initial contact. Highly recommend Big John's. Thank you guys!
Details: Leaking or burst pipes or appliances • Bathroom • Toilet • House
Big John's Plumbing and Drain's reply
Thank you so much for this incredible review! It means a lot to hear that Derrik made such a positive impression on both you and your sister. Providing fast, professional service with a friendly attitude is exactly what we strive for, and we're especially glad we could help your mother so quickly. We'll be sure to pass your kind words along to Derrik. Thank you for trusting Big John's Plumbing & Drain and for your wonderful recommendation—we're always here whenever you need us!
Emergency Plumbing
Patricia S.
Jun 3, 2026
•
Hired on Thumbtack
Derek arrived on time, was professional and proficient and kindly took the old toilet and all the packaging. Cost came in under the estimate I was provided before arrival. This will be my go-to plumber for sure.
Details: Replace an existing toilet • 1 toilet
Big John's Plumbing and Drain's reply
Thank you for taking the time to leave such a wonderful review! We're delighted to hear Derrik provided prompt, professional service and made your toilet installation a smooth experience. We believe in transparent pricing, so we're especially glad the final cost came in under the original estimate. We'll be sure to pass along your kind words to Derek. We truly appreciate your trust in Big John's Plumbing & Drain and are honored to be your go to plumber for future plumbing needs!
Toilet Installation or Replacement
Credentials
Background Check
Steve Harris
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We keep our pricing clear and honest. Every job is different, so costs depend on the issue and the work required. There are no hidden fees. Before we begin, we explain the problem, the plan, and the exact price. Our goal is fair pricing and reliable, high-quality service.
What is your typical process for working with a new customer?
We start with a quick conversation to understand the issue and gather details about the property. After that, we schedule a visit, diagnose the problem, and explain the recommended solution in plain terms. Once you approve the plan, we get to work right away and keep you updated from start to finish. Clear communication and a smooth experience are always the priority.
What education and/or training do you have that relates to your work?
We at Big John's Plumbing and Drain have over 40 years of hands-on experience in plumbing, sewer, drain, and trenchless repair along with professional training in advanced pipelining, leak detection, and underground diagnostics. Our team stays current with modern equipment, safety standards, and industry best practices through ongoing certifications and field training. We combine technical skill with real world problem solving to make sure every job is done safely, efficiently, and correctly.
