What should the customer know about your pricing (e.g., discounts, fees)?
It depends on how much help the client needs and how much they are willing to do for themselves.
What is your typical process for working with a new customer?
I prefer an intake conversation over Skype, the phone, or a cup of coffee.
Working with me is not just a one-sided affair where they give me information and I write it up.
Rather, for us to be successful, it is a joint effort.
It's important that potential clients know they will have a good deal of work to do first, before I can edit / polish their work so they can become IDEAL CLIENTS.
I invest a lot of time, energy and commitment in my clients and don't want them to "Quit on Themselves" when they get into the program and see that there is actual work involved.
What education and/or training do you have that relates to your work?
18 years of in-house recruiting and hiring responsibility in MARRIOTT HOTELS, CHICAGO PNEUMATIC TOOL COMPANY, CIGNA WORLDWIDE, DOLE and CHIQUITA
35+ years as a Résumé Strategist and Résumé Workshop Leader
How did you get started doing this type of work?
Spoke fluent Spanish as a result of majoring in Latin American Area Studies and Latin American Literature
No clue what to do with that after I graduated and applied around. Marriott Hotels interviewed me from 10 am -10 pm one day and when I left I had an offer to be a property HR Director in Miami, where my Spanish was critical
Started helping folks ignored by recruiters for work they'd proven they could do identify their accomplishments and skills and create targeted accomplishments-based resumes and cover letters that won them interviews.
What started as an interest became a hobby, then an on-going passion, and now my business
What types of customers have you worked with?
The full range of job seekers - from new college graduates struggling to get their first interview to vets transitioning back into the workforce to mid-career professionals and executives.
My preference: unemployed mid-career professionals
Describe a recent project you are fond of. How long did it take?
Mid-career professional engineer had 48 hours to present his credentials before they stopped accepting applicants for a division director of engineering position . We made the deadline and he was the youngest of the five finalists. The CEO never interviewed the finalists at this level - he just read their resumes. After reading my client's, he exclaimed, "This is a disruptive resume. I want to meet the engineer who thinks like this."
They flew him to Corporate, where he interviewed with the CEO, COO, CFO and Chief HR Officer.
The other four candidates disappeared. POOF!
You'll find his resume and cover letter on my website under REAL PROFILES / JOB SEEKERS / GREG PEASE
What advice would you give a customer looking to hire a provider in your area of work?
If you are using a generic resume and cover letter and mass-distributing and posting it, are you satisfied with the results? If so, then you don't need me. BUT if not, then it is time to look closely at your materials. Are they unique and customized to each opportunity for which you apply, or are you using GENERIC material to apply for SPECIFIC positions? In other words, do you stand out like a MEATBALL on a plate of spaghetti, or would you say your cover letter and resume blend in - likeeachstrandofspaghettilookslikealltherest? Particularly in this economy - CUSTOM works. GENERIC remains unemployed
What questions should customers think through before talking to professionals about their project?
1. Do you want a generic resume that lists your job activities ("a dates-and-duties" resume) or do you want one that is based on your most RELEVANT PROFESSIONAL ACCOMPLISHMENTS and the SPECIAL SKILLS AND ABILITIES you used to achieve them
2. What are the pros and cons of using the traditional generic two-page reverse-chronological job responsibilities resume vs. custom accomplishments-based resumes and cover letters targeted to the specific requirements of each opportunity you seek?
3. How willing are you to invest time and energy in yourself and learn a DIY resume-writing system that will enable you to quickly and easily create your own custom resumes and cover letters from now for as long as you are working vs. paying others to create more generic resumes?