FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
If the request is for a diagnostic service, we offer our services for the first hour at $250. This includes an investigation into the specific problem and does not include repair. However we will offer multiple solutions on how to get the issue resolved. We also offer free consultations on all upcoming projects.
- What is your typical process for working with a new customer?
Ours process after initial contact includes scheduling a site visit, providing an in-person quote or general guidance, and upon approval scheduling and completing the job. All jobs require a 50% deposit before scheduling.
- What education and/or training do you have that relates to your work?
Our company is made up of highly trained professionals who respect your home and have a combined experience of 20+ years.