FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Send me detailed photos and a description of your project, and I may be able to provide an upfront proposal. My focus is professional craftsmanship, attention to detail, and clear communication. If hidden conditions or unforeseen issues arise, I’ll discuss any needed changes and costs with you before proceeding. I typically charge a $60 service call fee plus $75 per hour, with a one-hour minimum. Combining several small projects into one visit can help you get the most value. Parts, materials, and applicable sales tax are additional unless included in your proposal.
- What is your typical process for working with a new customer?
We start with a conversation about what you need done. Photos and a detailed description are helpful and may allow me to provide a proposal before visiting. If the project needs a closer look, we’ll arrange a convenient time to meet. Before work begins, we’ll review the scope, pricing, and scheduling so you know what to expect. While working, I focus on careful craftsmanship, respect for your home, and keeping you informed. Any unexpected issues or additional costs are discussed with you before proceeding. When the work is finished, we’ll review it together, address any questions, and leave the work area clean.
- What education and/or training do you have that relates to your work?
I bring over 30 years of hands-on experience in home maintenance, repairs, and installations. That experience has taught me the value of careful preparation, practical problem-solving, and attention to the details that make a finished job look professional and last. I am a registered general contractor in Washington State and carry insurance for my work.