loyaltydrainsandsewers

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Introduction

I am loyal and do out standing work and honest on pricing solving problem for other people that need assistance

Overview

Hired 140 times

Serves Orting, WA

Background checked

3 employees

8 years in business

Business hours

SunClosedMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

2017

Featured Projects

58 photos

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Great 4.8

105 reviews

5

93%

4

2%

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2%

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0%

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3%

Read reviews that mention:

Ping X.

3 weeks ago

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Hired on Thumbtack

I can’t recommend James enough! We had a clogged kitchen sink and initially hired another plumber to fix it. Unfortunately, that plumber not only did a poor job but also tried to convince us that our garbage disposal was dead and wanted to charge additional $$$ to replace it. Thankfully, I decided to call James for a second opinion. Even though he was fully booked, he still took the time to speak with me over the phone and walk me through the issue. Thanks to his guidance, I discovered that our garbage disposal was perfectly fine—it just needed a simple push of the reset button! His honesty and expertise saved us from an unnecessary and costly repair. What really stood out to me was that James didn’t charge me for his time, even though I offered to pay him. He was incredibly kind and professional throughout the entire interaction. If you’re looking for a plumber who is honest, knowledgeable, and truly cares about his customers, James is the one to call. I will absolutely turn to him for any plumbing needs in the future!

Details: No, repair is not urgent • Only one drain has issues • Clogging • House

Plumbing Drain Repair

Brian N.

Jul 12, 2024

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Hired on Thumbtack

We had several folks out to look at a fixing a plugged drain at our rental property. All were unsuccessful and it was determined that we most likely would need to open the wall and correct the issue. James was the first to reply and was available and very responsive. Once on the job, he was able to identify the initial issue and then went the extra mile to make sure there were no more issues. Turns out there was another issue that could have been terrible. He came back next day and was able to complete the repair. James is great to work with, very responsive, kept us updated, had the repair done quickly and a great value.

Details: No, repair is not urgent • Multiple drains have issues • Part of a larger issue with the plumbing system • Clogging • House

Plumbing Drain Repair

Jessica K.

Jun 5, 2024

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Hired on Thumbtack

Great experience- We had a drain that was emptying slowly. The service was quick and effective, and he gave us preventative information, too.

Details: No, repair is not urgent • Only one drain has issues • Slow draining • House

Plumbing Drain Repair

Daniel D.

May 30, 2024

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Hired on Thumbtack

Another plumbing company got their jetter stuck in our side sewer. I contact James for help and he came out and tried helping us pull the jetter out and get it unstuck. Unfortunately, our twisting and pulling was unsuccessful, but he didn't charge us a thing. He's an honest plumber who cares and I would definitely use him for your next project.

Details: No, repair is not urgent • No, the building is not currently flooded • House

Plumbing Pipe Repair

Azi E.

May 28, 2024

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Hired on Thumbtack

I recently needed to replace my plumbing systems and was searching for reliable plumbing services. That's when I discovered Loyalty Drains and Sewers. James and his wife came to assist, and they were incredibly kind and professional. They did an excellent job replacing my plumbing. Thank you!

Details: Other pipe installation needs • Install pipe to one or more rooms • Condo/Apartment

Plumbing Pipe Installation or Replacement

Credentials

Background Check

James Jones

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
nothing is standard about the work I do I give free estimates for any jobs at all.
What is your typical process for working with a new customer?
first I like to show up and see what I'm working with so I would have to get their address phone number and name and what time I can come out I give free estimates so there's no charge.
What education and/or training do you have that relates to your work?
on the job training in the field for 13 years with other company's.