This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Pipe issues
Responds in about 3 hours
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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Mr Rooter Plumbing is locally owned franchise that was established in 1997. We have been specializing in plumbing service work since then. Our primary focus, while taking care of the plumbing related issue, Is how the customer is treated. Every customer is important, and we treat every customer as such.
We offer a free in-home consultation with an upfront price before any work is started. As always a warranty is provided for the work performed.
Overview
Serves Pasco, WA
Background checked
License verified
13 employees
29 years in business
Business hours
Sun7:00 am - 5:00 pmMon7:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash and Credit card.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Cecil J.
Oct 9, 2025
•
From Google
I have been working with Mr Rooter of Tri Cities for years now. They are very quick to respond to my emergencies and even general work that I have. I really appreciate that they show up with the tools that they always need to get the job done and they have experienced crews to solve my problems. I work closely and often with Spencer and Brian and they have been my go to for a majority of my problems over the years I trust them with all my plumbing needs and the are great at communicating with me the issues they find and what its going to cost and what they plan on doing. I love working with Jodi over the phone too she is a huge help and is a delight to work with.
Mr. Rooter Plumbing's reply
Cecil, we're grateful to be of service to you throughout the years and are so glad you can rely on us for any plumbing projects or emergencies you have. We employ state-of-the-art diagnostic techniques and old-fashioned know-how to give you a complete picture of your plumbing system and are happy to hear that this stands out to you. We'll be sure to let Spencer, Brian, and Jodi know how much you appreciate their efforts to provide a seamless experience. Thank you so much for trusting our plumbing services!
Mr. Rooter Plumbing of Tri-Cities
Misty M.
Oct 26, 2025
•
From Google
We had a basement backup that left water rushing out whenever we flushed a terrifying, helpless feeling since we couldnt wash our hands, shower, or use the bathroom normally. Mr. Rooter offered a no-obligation quote and flat-rate pricing. David arrived quickly, diagnosed the problem, and cleared the clog efficiently. He showed us the footage on the camera so we could see the decades of buildup, then shared clear, practical advice for future projects. Professional, knowledgeable, and fast Im so grateful David got everything cleared and restored peaceful pooping. Highly recommended.
Mr. Rooter Plumbing's reply
We appreciate you sharing your experience, Misty. It’s great to hear that David was able to respond quickly and provide you with the support you needed during such a stressful situation. Your trust in us means a lot, and we’re glad to know that you found his expertise helpful in restoring peace to your home.
Mr. Rooter Plumbing of Tri-Cities
Jason B.
Oct 9, 2025
•
From Google
Ron is an amazing guy and he really knows his stuff! I recommend him and Mr. Roster for all your water issue and plumbing needs!
Mr. Rooter Plumbing's reply
Thanks for your recommendation, Jason! It's great to hear that Ron's plumbing expertise has earned your complete satisfaction. We hope to be of service to you again!
Mr. Rooter Plumbing of Tri-Cities
Doug P.
Oct 9, 2025
•
From Google
Ron from Mr.Rooter is the Superman of plumbing! Experience, technical skills and great customer service are only the tip of the iceberg of what you get when you call Mr.Rooter. From the technicians to owners, you know you have someone on your side to help you find a solution when handling your plumbing needs.As a a contractor, Mr.Rooter has helped us from small toilet fixes, foundation leaks, broken pipes, full house plumbing installs to even excavation issues.Highly recommend!
Mr. Rooter Plumbing's reply
Doug, it's always a pleasure to partner with you on your clients' plumbing projects! We're overjoyed that Ron always saves the day and makes sure everything is perfectly taken care of. We know our entire team will be pleased to learn their efforts and plumbing expertise are incredibly valuable to you. Thank you very much for your recommendation!
Mr. Rooter Plumbing of Tri-Cities
ashlee M.
Oct 9, 2025
•
From Google
Ive had the best experience with Mr. Rooter thanks to Ron McKenzie! Hes an amazing manager who truly cares about his customers and his team. Ron makes sure everything runs smoothly and that the work is done right the first time.Hes professional, knowledgeable, and always takes the time to explain things clearly so you know exactly whats going on. You can tell he takes pride in his work and in helping people.Its rare to find someone this dedicated and dependable. If you ever need plumbing services, ask for Ron youll be in great hands!
Mr. Rooter Plumbing's reply
Thank you for sharing your experience, Ashlee! We're overjoyed to hear that Ron takes outstanding care of your plumbing needs and ensures clear communication every step of the way. It's wonderful that his commitment to superior service has stood out to you!
Mr. Rooter Plumbing of Tri-Cities
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We have an up-front, flat rate pricing model. Our professional plumbers explain what services they are going to perform—prior to starting the job. You will be presented with options to make informed decisions about your plumbing services.
What is your typical process for working with a new customer?
We make your emergency a priority, scheduling service as quickly as possible to resolve your problem. We wipe our feet on our own mats, we wear shoe covers before entering your home and we’ll offer you a fair assessment of your plumbing situation and how much it will cost to handle it.
What education and/or training do you have that relates to your work?
Our plumbers are licensed and insured, which means our experience is backed by high levels of training and continuing education. When you call us, you can be confident knowing you are getting service from plumbers who know how to handle your problem effectively, with the least amount of time and money.
