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About
When your home works the way it should, life's best moments come easier. Since 1983, we've gained the trust of our Tri-Cities and Yakima Valley neighbors and businesses by addressing heating, cooling, air quality, plumbing, drain, electrical, and solar issues with whole-home solutions that meet your needs and your budget. Whether it's your first time reaching out to us or you're a valued TrustRight member, we'll take of any home needs the RIGHT way.
Overview
Hired 3 times
Background checked
230 employees
43 years in business
Business hours
This pro hasn't listed their business hours.
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Customers rated this pro highly for work quality, punctuality, and professionalism.
Excellent 4.9
102 reviews
5
96%
4
2%
3
1%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Meredith H.
2 weeks ago
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Hired on Thumbtack
They scheduled my appointment quickly, showed up promptly, and worked efficiently
Duct and Vent Cleaning
Patty R.
Jun 19, 2026
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From Google
Fast efficient response to an urgent sudden issue from a discovered leak with damage found during a renovation project that required restoration they quickly connected us with the right people and procedures to ensure a fast fallow up.10 of 10 stars fabulous job really helps relieve the extra stress produced by suddenan unexpected problem .Thanks for your assistance fantastic job.
Campbell & Company's reply
Thanks for the fantastic review! We're happy to have served you well and look forward to working with you in the future.
Loreen O.
Jun 19, 2026
•
From Google
What a great employee, hold on to Jamie Alvarez because you wont find many like him. Knowledge, friendly, service oriented, and great eye contact.
Campbell & Company's reply
Thanks for the fantastic review! We're happy to have served you well and look forward to working with you in the future.
Teresa S.
Jun 23, 2026
•
From Google
Eduardo was very knowledgeable, informative, and did a n excellent job! Thank you for the great service.
Campbell & Company's reply
Thanks for the fantastic review! We're happy to have served you well and look forward to working with you in the future.
Soni G.
Jun 19, 2026
•
From Google
Knowledge, personable, informative, prompt, and efficient.All around nice guys! Quick scheduling!
Campbell & Company's reply
Your satisfaction is our reward. Thank you for the 5-star review!
Credentials
Background Check
Kayla Ramsay
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, upfront pricing with no surprises. Before any work begins, we provide detailed estimates so customers know exactly what to expect. We also offer financing options for larger projects and member-only discounts through our TrustRight Membership program, which includes benefits like automatic tune-ups and preferential scheduling. Our goal is to help customers make informed decisions that fit their needs and budget.
What is your typical process for working with a new customer?
Our process starts with listening. It starts with our dedicated contact center team to understand each customer's concerns, goals, and availability to address the needs they have. From there, we send a professional expert in their field to evaluate the system or project, explain available options, and provide clear recommendations through education rather than pressure. Once a solution is chosen, our licensed technicians complete the work according to code and industry best practices. Before finishing, we test everything thoroughly and walk the customer through the completed work to ensure they feel confident and informed.
What education and/or training do you have that relates to your work?
Our team consists of licensed, certified, and highly trained HVAC, plumbing, and electrical professionals with decades of combined industry experience. We emphasize continuous improvement and ongoing technical education to stay current with evolving systems, safety standards, and energy-efficient technologies. Since 1983, we’ve built our reputation on doing what’s technically and ethically right for our customers.
