FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most important for my company is Transparency: We aim to provide clear and upfront pricing without hidden fees. and the Value: Our prices reflect the quality and value of our products/services, including any unique features or benefits.
- What is your typical process for working with a new customer?
*Initial consultation is the 1st thing I do, we need to understand your needs, goal and any specific requirement you may have *Proposal will be the next step, based on our discussion we create a recommendation, service and pricing. *Implementation will be the next step before we begin the work and we keep you informed thru the process
- What education and/or training do you have that relates to your work?
Technical Skills: Proficient in installation, maintenance, and repair of heating, ventilation, and air conditioning systems. Problem-Solving: Strong ability to diagnose issues and implement effective solutions quickly. Safety Protocols: Knowledge of safety standards and regulations to ensure safe working conditions. Customer Service: Experience in communicating with customers to understand their needs and explain technical details in a clear manner. System Design: Familiarity with designing HVAC systems to optimize efficiency and comfort for residential and commercial spaces. Energy Efficiency: Understanding of energy-efficient practices and technologies to help customers reduce energy costs. Continuous Learning: Commitment to staying updated with industry trends and advancements through ongoing training and certifications.