- A Note To Our Thumbtack Community -
We understand that this is a difficult time for everyone and we are here to help!
The health and safety of our Communities is our top priority and we are taking additional steps to protect both our Clients and Employees.
Please do not hesitate to reach out with any questions or concerns you may have and we will continue to come together to overcome this challenge!
Thank You
If you are looking for Courteous, Experienced and Skilled Plumbers who put their Customers first as their top priority, Great Northwest is the best fit for you!
We have been in the plumbing industry for over 20 years. Outside of General Plumbing our focus is helping Customers find the most efficient products to suit their Water Heating needs.
We will provide you the most competitive Pricing and Install the most Energy Efficient products in your home such as Heat Pump and Tankless water heaters.
We are trade allies of Energy Trust of Oregon and A proud Member of The Home Performance Guild of Oregon!
We also sub contract and partner with some of the best Companies in our region because of our proven record when it comes to Efficiency, Loyalty, and Care for our Customers.
We are serving the greater Portland and SW Washington area.
We look forward to assisting you in any way we can!
Overview
Hired 131 times
Background checked
10 employees
9 years in business
Business hours
SunClosedMon9:00 am - 4:00 pm
Payment methods
This pro accepts payments via Check and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2020
2019
Services offered
Pipe issues
Leaking pipes
Burst pipes
Other pipe issue
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Flooding status
Yes
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.8
86 reviews
5
90%
4
6%
3
1%
2
0%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Sheri R.
Jun 23, 2019
•
Hired on Thumbtack
I couldn’t have been happier with my entire experience with Great NW. I had just put my house on the market, had an open house planned and of course a sink sprung a leak. I want to say it was also on a Saturday but it might have been Friday but either way, as soon as I posted the job they responded quickly. They were at my house within a few hours. I was expecting to pay emergency prices but that was not the case. I know this sounds corny but for me they saved the day and my open house. I’m moving out of town but if any other plumbing issues arrive before I sell I will definitely call them.
Oh, they also, after looking at the project, told me what they needed to do and how much it would cost. It was clear they fixed it with the minimal cost possible instead of trying to make as much as they could. It was a small project but they treated it and me like it’s the most important job they’ve ever done. I’d give them 10 stars if that was an option.
Details: Yes, repair is urgent • No, the building is not currently flooded • Drain issues • Other pipe issue • Sink • House
Plumbing Pipe Repair
Dustin B.
Apr 25, 2019
•
Hired on Thumbtack
Great Northwest was able to come out same day to fix our issue. Steve was very courteous, professional, actually listened, and took time to explain the issues in a relatable way. Price quoted was the price presented at the end and the work that was done was high quality. We've definitely found our new plumber!
Details: Two to seven days • Bathroom • Toilet • Shower or bathtub • Washing machine • House
Emergency Plumbing
Muhammad S.
Dec 13, 2018
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Hired on Thumbtack
What an amazing company! Needed some plumbing work, they were out quickly, walked and scoped the job and quoted!
Came back a few days later per my instruction and the work was completed beyond my expectations.
Great customer service. Have used again!
Details: Supply new gas line to appliance (outdoors) • As recommended by professional • Outdoor BBQ or grill • I would like to discuss with the professional • House
Gas Line Installation
Michael W.
Jul 19, 2019
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Hired on Thumbtack
We had 2 leaking supply lines in the crawl space and they were repaired promptly. We will definitely use Great NW for our future plumbing needs. Thank you!
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Other appliance • House
Plumbing Pipe Repair
Duane T.
Jan 27, 2020
•
Hired on Thumbtack
Steve came out and within an hour he cleaned out two clogged drains for exactly what they said it would cost. He was very professional and pleasant to work with. I would highly recommend this company for all your plumbing needs.
Details: No, repair is not urgent • Clogging • House
Plumbing Drain Repair
Credentials
Background Check
Steven Brotton
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We have all inclusive Flat Rate Packages for certain Services as well as Ala Carte Style Pricing - We will always find you the most cost effective method for the work that is needed!
What is your typical process for working with a new customer?
We will first do a phone or text conversation, Whichever the Customer prefers. At that time we will ask the appropriate questions to determine the most efficient resolution for your Project and arrange a path to move forward -
How did you get started doing this type of work?
Our Company is founded and operated by Steve Brotton, Who found his passion for Plumbing right after High School - He has been in the Industry for over 35 years and has the wealth of knowledge and craftsmanship to stand by everything we do!