FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on scope: square footage, roof pitch, access, difficulty, and how much buildup there is. I don’t charge by the hour, and I don’t quote over Google Maps, I measure the property first, then give you a firm price that doesn’t move. Free estimates. No charge to come out and look. No travel fees, no surprise add-ons Bundle and save. Roof cleaning plus gutter cleaning or a house wash on the same visit cost less than booking them separately, the set up is already done. Licensed and insured. Every job
- What is your typical process for working with a new customer?
1. We talk. You tell me what you’re seeing. Moss on the roof, black streaks on the siding, overflowing gutters. 2. I come out and look. I come to the site for a free estimate, I check the roof pitch, access, surface type, and buildup. 3. You receive an email quote. Clear scope, one number, no vague “starting at pricing” 4. We schedule around the weather. Kitsap weather is an optimal, so I build around it. 5. I do the work. Landscaping gets protected, plants get pre-wet and rinsed. 6. We walk it together. You see the finished job before I leave. If something isn’t right, I fix it.
- What education and/or training do you have that relates to your work?
My training is hands-on and specific to the Pacific Northwest. I’ve cleaned 85+ properties across Kitsap in Jefferson County. Composite and metal roofs, cedar and vinyl siding, gutters, concrete, and windows. I’ve studied soft,wash, chemistry, dwell times, and surface compatibility, and I built and maintain my own software system, so I understand what’s hitting your home and why. I’m fully insured and carry a certificate of liability I’ll provide on request. Every job in this climate teaches you something new about how moss, algae, and lichen actually behave here.