FAQs
- What types of customers have you worked with?
Slow or unresponsive computers are not only hard to use but often have bugs or need updates. When a sick PC needs service, we look at backing up important files, pictures, music, and documents first, then get the bugs out and update software. If the PC is really old, we take out the hard drive to use for transferring files to a new PC. Some folks need lessons and we do one-on-one training one hour at a time. Often, we go out to the customer site to do the job or to pickup the PC for service at our office.
- What advice would you give a customer looking to hire a provider in your area of work?
Look or ask for referrals. Ask if the PC will be sent away or if the work is done locally. Ask if they can check out the computer after the work is done at the repair place before paying for the service.