wow, That's pretty funny considering that's exactly how I sell my web design packages. I have a premium theme package (which you've mentioned above) and I have custom design packages. As far as "producing my own graphics", I think any web design company will tell you, that they don't create every single graphic themselves either. That's why there are digital stores loaded with stock photography and graphics, for web developers to use. It's a very common practice among web design companies. In fact, I invite some of my clients to choose their own graphics when they want to have a little more control. I'm very transparent and honest with my clients and that is why I'm so successful. I'm a great web developer and business woman. I would like to address, that you did a wonderful job wasting your time emailing all my clients and finding all kinds of avenues to deface me on the internet. But my clients know me better than that. I provide excellent customer service. I would like to point out, that you can't gain clients by wasting your time trying to tear your competition down "Jennifer", you gain clients by being respectful to your peers and your potential leads. I work with many web design companies in Spokane as a contractor and any of them would vouch for my work as a freelancer.