hardwood Floors LLC / dba Old Town Hardwood

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Introduction: Experience. We are stress free because its always done correctly the 1st time. As a flooring artist. Its rewarding to look at the finished product and give yourself a pat on the back.

Overview

Hired 7 times

Serves Steilacoom, WA

Background checked

License verified

3 employees

52 years in business

Payment methods

Cash, Check, Credit card

Featured Projects

10 photos

Reviews

4.0

4 reviews

5

75%

4

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3

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1

25%

Doug C.

Aug 23, 2016

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Hired on Thumbtack

Sandy Callison did an outstanding job refinishing our hardwood floors. He uses the most up to date equipment that ensures the floor is completely flat prior to finishing. We choose the Poly finish and we love it. It is much better than the Swedish finish we have had applied two times before.

Hardwood Floor Refinishing

Daniela P.

Jun 4, 2019

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Hired on Thumbtack

We had to replace our bamboo flooring in the entire downstairs area and Sandy's team did an outstanding job. He was very responsive with the bid process and followed up promptly on any questions. He ordered the flooring for us as well and the install was quick and well done. His team was very courteous, on time, and worked extremely clean. Excellent experience overall! Update in May 2019: turns out that our subfloor was not leveled as it should have been prior to install and we are now having problems with boards coming apart and lots of bounce in some areas. Contacted Old Town, not even looking for free work, but simply asking for an estimate to how much a fix would cost. One visit to look at the situation and a call to the manufacture and now no more responses to correct the situation. Referred at least two additional jobs and to now be left hanging is more than disappointing.

hardwood Floors LLC / dba Old Town Hardwood's reply

Daniela, I realize that this does not help at this point but I sincerely apologize for the miss communication between my company and you, after my visit. We do pride ourselves on follow up and I am not sure how this happened but I just wanted to let you know it is never to late to say you are sorry and hope that you understands that mistakes do happen and that I will try to do better going forward. I am just sorry that it took me so long to see this post. Sandy Owner, Old Town Hardwood

Flooring

Judy K.

Nov 28, 2014

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Hired on Thumbtack

Hardwood Floor Refinishing

Gary D.

Mar 15, 2014

·

Hired on Thumbtack

Flooring

Credentials

License

License Type: Construction Contractor (WA)

License verified on 2/4/2022

Background Check

Richard Callison

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Not complicated. Jobs over 300 square feet are priced by the square foot. The variables are the species of wood, the type of finish, and the layout of the house. A large square room will be less per square foot than and house with small, tight rooms. Jobs under 300 square feet my by priced by man hours and not square footage
What education and/or training do you have that relates to your work?
Every day. There is new literature posted in trade magazines and professional workshops. We are always adding to our knowledge.
How did you get started doing this type of work?
Started installing Hardwood floors when I was buying and selling houses. I installed hardwood in these homes as it increased the value and I was good at it. I no longer buy houses but have a passion for the hardwood flooring business