What advice would you give a customer looking to hire a provider in your area of work?
Hire someone experienced. Hire someone willing to go to trial (even if you do not want to go to trial). After that, just hire someone with whom you get along.
What questions should customers think through before talking to professionals about their project?
A lot of times customers do not realize all the work that goes on behind the scenes. Since it is reviewing, knowledge and conversation based it can be difficult to show the effort that goes into their good results.