FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have some standard pricing for website maintenance packages, but majority of our work is custom. We will meet with the client to discuss what they need and then provide a flat quote to make it happen. Sometimes we will even break it up into phases or payments to get the website they ultimately want.
- What is your typical process for working with a new customer?
We like to meet in person or by phone and hear what the customer needs. Then we come up with a plan internally, and provide them with a complete quote. sometimes if the project is complex enough it will require a few more calls and brainstorming to discuss how to make the project work in a digital space.
- What education and/or training do you have that relates to your work?
BA in Digital Media and Professional Photography 10 years working on WordPress, and 3 plugins listed on WordPress.org