What should the customer know about your pricing (e.g., discounts, fees)?
Some jobs are priced by the word, some by the piece, and on rare occasion, a by the hour rate applies. Blogging is usually by the word, with a specific minimum number of words (usually 300) minimum per entry. Editing of someone else's blogging is also available, and done by the piece. Ghost-writing a book is most often done under a contract price, with a deposit and completion deadlines accompanying a payment schedule.
What education and/or training do you have that relates to your work?
I talk regularly with other professionals, read and write daily.
How did you get started doing this type of work?
My mother had me reading and writing before kindergarten. I have had countless thousands of great examples to draw from.
What types of customers have you worked with?
Blogging. I've written blogs for busy MDs, for example. Also, reviews. I've reviewed every ski and snowboard resort and golf course in North America. Funny part is, I've only played golf twice and, while I ski well, I've never been on a snowboard. Yet one of my golf course reviews won an award. Go figure!
Describe a recent project you are fond of. How long did it take?
I spent about a year writing blogs for physicians who are trying to reduce the risk of frivolous medical malpractice suits. This end is good for everyone involved.
What advice would you give a customer looking to hire a provider in your area of work?
Don' worry as much about price or speed as quality. The words that represent you will be out there on the Internet and in print, for better or worse, long after the bill has been paid and forgotten. Make sure those words are the best representation possible.
What questions should customers think through before talking to professionals about their project?
About me: The extend to which I am willing to go in order to give you exactly what you need.