FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It is difficult to price a job without first measuring the home and having customer pick out the products they like. So the cost will depend on the products the homeowner chooses.
- What is your typical process for working with a new customer?
We typically schedule an appointment with the homeowner at their home. We come out, measure, show samples of the products that the homeowner is interested in, and give customers a free estimate. If the customer likes our products, likes our company, and likes our prices, great we may have another customer but if not that's fine too.
- What education and/or training do you have that relates to your work?
1. Certified Installation Professional NWFACP, License #463312 2. Certified Sand & Finish Professional NWFACP, License # 527212 3. Bona Certified Craftsman Bona, License # BCCP1358 4. Certified Installer Aacer Sports Flooring, License # 19151 5. Water Damage Restoration Tech. IICRC, License # 201728 6. Applied Structural Drying Tech. IICRC, License 201728 ----------------------------------------- Honors & Awards 1. Craftsman Degree by National Wood Flooring Association / NWFA 2. Master Craftsmen Degree by National Wood Flooring Association / NWFA