FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on how much space your items take up in our trailer. Small loads cost less while full cleanouts cost more. Photos help us provide accurate quotes.
- What is your typical process for working with a new customer?
1. Get a Free Quote Fill out our quick form online or give us a call. For an instant quote, text pictures. 2. Schedule Service Choose a time that works for you. We offer same-day and next-day availability. 3. We Haul it All Our team loads and hauls away all of your junk - no lifting required. 4. We Recycle/Donate We dispose responsibly, recycling and donating items when possible.
- What education and/or training do you have that relates to your work?
The Cleanout Company focuses on safe and professional junk removal and property cleanouts throughout Madison and Dane County. Our team is trained in proper lifting techniques, safe removal of large items like furniture and appliances, and responsible disposal and recycling practices. We frequently work with homeowners, landlords, real estate agents, and property managers to complete garage cleanouts, basement cleanouts, rental property cleanouts, and estate cleanouts quickly and safely. Because we often help prepare homes for sale or rental, we understand the importance of working efficiently and leaving properties clean and ready for the next step.