- What should the customer know about your pricing (e.g., discounts, fees)?
I am reasonably priced. I try to give discounts to military personnel , service people, and elderly people.
- What is your typical process for working with a new customer?
I am not high pressure as far as sales. I don’t have a routine. I try to figure out what the customer wants in a new roof and get it for them. Generally I like to give them an estimate to review. Ask me questions, pick out shingle option and color. I try to keep them in the loop when we will begin and then I hope to make them completely satisfied.
- What education and/or training do you have that relates to your work?
I have been to many trainings offered by individual shingle manufacturers. I am State if WI licensed for many years. I have an eye for details.