FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge by the home, not the hour. We find a set monthly rate for each client based on their needs, supplies and materials needed for their home. We pay our team well and include anticipated labor hours needed to keep the home clean and cozy. We customize cleaning services for each client. Every home is different and prices vary based on home size, layout, flooring choices, whether or not you have pets, and decor preferences. Larger homes obviously take longer as do multilevel homes. Clients with hard surface floors take longer to clean than a home that is all carpet. Furbabies add to the workload as we clean furniture, pet beds, and cat climbers. Decor choices can also change labor hours in a home--lots of knick-knacks and artwork require more dusting and cleaning than a home with minimal decor. Some clients like us to provide laundry services or change bed linens as well and that will add to the cost. We never charge for deep cleaning--we rotate through deep cleaning tasks during regular scheduled cleans to keep your home clean and cozy.
- What is your typical process for working with a new customer?
We love to meet you in your home to find out your cleaning priorities. We like to hear what is driving you crazy or hard to keep up with. We enjoy giving you back your weekends and evenings to enjoy your home and family again! We'll take a look at your home and make a plan to get your home clean and keep it clean. Usually, the first couple of cleans take longer as we get to know your home and catch up on any deep cleaning tasks. Going forward, we decide on a set monthly price that fits your budget and cleaning needs to keep you home clean and cozy!
- What education and/or training do you have that relates to your work?
I'm Deena Babcock--I was a Danielson and am native of Clear Lake. After graduating from Clear Lake High School, I lived on the east coast while I was in the Army. That definitely taught me attention to detail and how to keep things clean and organized! I moved all over Wisconsin and then all over the country. While going to school for graphic design, I worked in a lot of bars, restaurants, and coffee shops while cleaning on the side. While I was a Starbucks manager, my store consistently scored in the top 5% of stores for cleanliness and sanitation. I learned how to really be sure furniture, appliances, and fixtures were kept immaculate. When I started my family, I moved back home to Clear Lake so my kids could have the same close relationship with their grandparents that I had had with my grandparents. Family is super importatnt to me! As my family grew, I struggled to find employment that would allow me to help support my family while giving me the time flexibility to be involved with my children's schooling and hobbies. Domestic Divas was born as a great solution! I love to clean and had been doing housekeeping as a side hustle for about 20 years. I was able to book clients when I wanted to work and provide a much-needed service and jobs to my community as well.