FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer transparent hourly or retainer-based pricing, with no hidden fees.
- What is your typical process for working with a new customer?
I start with a brief conversation to understand your needs and priorities, then outline the key tasks and suggest the best tools for smooth collaboration. After setting up access and processes, I usually recommend a short trial period to ensure a good fit. From there, I maintain regular check-ins to keep everything running smoothly and adjust as needed.
- What education and/or training do you have that relates to your work?
Most of my expertise comes from hands-on experience, where I’ve learned which software and processes work best for different tasks and clients. I’ve become skilled at adapting to new tools and figuring out efficient workflows to support smooth operations. While I continue to learn formally when needed, practical experience has been the core of my training.